Chapter 12
Try removing the splitter and connecting the HP
Cause: You are not using a proper grounded power outlet for the HP
Solution: Try connecting to another power outlet.
The fax test failed
If you tried to run the fax test from your computer and the fax test failed to run, the HP
What to check
•The HP
•The HP
•The print cartridges are installed correctly, the print carriage is not blocked, and the print cartridge door is closed.
•The HP
•The rear door is attached to the back of the HP
•There are no error messages on the display. If there is an error message, resolve the problem and run the fax test again.
If you run the fax test and the HP
Cause: The "Fax Hardware Test" failed.
214 Troubleshooting