Solution:
What to do
•Other equipment, which uses the same phone line as the HP
•Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP
•Make sure you have correctly connected the HP
1Telephone wall jack
2Use the phone cord supplied in the box with the HP
•If you are using a phone splitter, this can cause faxing problems. (A splitter is a
•If your telephone system is not using a standard dial tone, such as some PBX systems, this might cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax.
Fax troubleshooting | 219 |