Monitoring Examples 155
Place User on Watch List
If viewing the user’s current activity does not conclusively indicate the source of the problem, you can place the user on a watch list. Statistics polled for a watch list are gathered over
To place a user on a watch list:
1Click the Client Sessions tab in the Client Monitor window.
2Select the client, then click on the Client Monitor window’s toolbar. You can view the user’s history for up to 30 days.
Locate the User
You can display the user’s location by doing the following:
1Select the WX switch icon in the Equipment section of the Organizer panel.
2Select Monitor > New Monitor from the toolbar in the main 3WXM window.
3On the Monitor tab, select Client Monitor from the Select a View
4Select the Client Sessions tab.
5Select the user; then click on the Client Monitor window’s toolbar.