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ADTRAN 810 Plus manual Repair and Return

Models: 810 Plus

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Appendix C. Warranty and Technical Support Information

Repair and Return

If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Customer and Product Service (CAPS) de- partment to issue an RMA number. For information regarding equipment currently in house or possible fees associated with repair, contact CAPS di- rectly at the following number:

CAPS Department

(256) 963-8722

Identify the RMA number clearly on the package (below address), and re- turn to the following address:

ADTRAN, Inc.

6767 Old Madison Pike

Progress Center

Building #6 Suite 690

Huntsville, Alabama 35807

RMA # _____________

C-2

ATLAS 810PLUS User Manual

61200266L1-1

Image 164

ADTRAN 810 Plus manual Repair and Return

Contents

$7/$6ýåìí3/86 Trademarks Adtran Year 2000 Y2K Readiness Disclosure Product Matrix MailFaxback Document Line Y2K Project LineService Type 04DU9-ISN RJ-48CAffidavit Requirements for Connection to Digital Services Page Canadian Equipment Limitations Introduction Getting StartedReference Information Working with the Atlas 810PLUSPage Page Table of Contents Using the Front Panel Modules Terminal Menu Updating Firmware 10-1 12-1 Xvi List of Figures List of Figures List of Tables List of Tables Atlas 810PLUS Base Unit IntroductionProduct Overview Frame Relay Point-to-Point CircuitDedicated and Switched Connection Maps in a Single Platform Signaling Conversion for Maximum InteroperabilityDigital Access Cross-Connect System Dacs Flexible Network Management and MaintainabilityT1 Bandwidth Manager WAN OverbookingAtlas 810PLUS Features Configuration and ManagementSoftware Upgrade Signaling SupportSwitched Connection Maps TestingDedicated Connection Maps Performance MonitoringIntroduction Installation Contents of Adtran ShipmentsCheck the Power Connection Inspect the Adtran ShipmentGrounding Instructions AC Powered UnitDC Powered Unit Connection Port Review the Rear Panel DesignRJ-48C Control/Chain In Port RJ-48C ConnecTion Port Blank panel covering an Unused option slotControl/Chain In Pinout Control/Chain Out PortConnection Ethernet 10BaseT Pinout Ethernet 10BaseT ConnectionControl/Chain Out Pinout Mon Alarm Relay ConnectionAlarm Relay Connector Pinout Name Description Network Connection Network PinoutReceive data from the network Send data toward the networkInstall ANY Option Modules POWER-UP Option SlotsInstallation Using the Terminal Menu Using VT-100 Terminal EmulationOperation OverviewStep Action Atlas 810PLUS / System Config / Ethernet port / IP AddressInstructions for Defining the IP Address Starting a Telnet Session Using TelnetUsing T-WATCH PRO Operation System LED Using the Front PanelACO Switch Craft Port Pinout Craft PortFront Panel Leds Feature Description Controller Status LEDs ACO SwitchAtlas 810PLUS Front Panel Description Module Slot NumbersLED Descriptions For these LEDs This color light Indicates that SystemController Status Module StatusMenu Path Navigating the Terminal MenuTerminal Menu Window Window Panes Window Pane NavigationTo move Press one of these keys Right Window Pane NotationAdditional Terminal Menu Window Features Navigating Using the Keyboard KeysMoving through the Menus To do this Press this keySession Management Keystrokes To do this Press thisConfiguration Keystrokes Getting HelpNavigating the Terminal Menu Security Levels Terminal Menu and System ControlSelecting the Appropriate Menu Password Security Levels Menus» Submenus Rights» Startup Mode » Installed Memory» System Name » System Location» Event Log » Boot ROM RevSystem Status » System Alarms » Clear System Event Log» Ethernet Port » System Timing» Chain Port Signal Leads» Chain Port Tx BytesSystem Config » Primary Timing Source » Backup Timing Source» Max Telnet Sessions » Chain Port »» Authen Trap Transmission»» Traps Destination CommunityTerminal Menu and System Control » Syslog Setup » Real Time ClockSelect the first column õíô and press D To delete a passwordSelect the first column õíô and press Instructions for Changing Passwords Step Action » Licenses»» Call Stagger » Bonding Config» Alarm Relay »» Module Slot » Update FirmwareSystem Utility »» Module Type »» Transfer MethodTftp Server IP Address Tftp Server Filename »» Restart Schedule» Update Status » Config Transfer»» Tftp Server IP »» Save Config RemotelyServer in Tftp Server IP Address »» Selftest RunThis event Logs this result »» Timeout » Ping»» Count »» Size» Factory Default System »» Start/StopTerminal Menu and System Control Modules Terminal Menu Modules» Alarm » Slt» Type » Menu» Rev » State» Status Alarm Types Modules Menu Quad T1/PRI»» DS0 Alarms »» DS0 Status»» Sig Status »» Performance Curr»» Performance 15 Min Port NameFrame Code»» Test Loc LBLine PayldModules Terminal Menu Dedicated Maps Terminal Menu »» Sub-submenusActivate MAP Current MAP Create / Edit Maps» Auto » Maps » # » Map Name » Sort TO/FROM » Connects»» From Config »» from SltDS0 Selection DS0 AvailableSee also the trunk conditioning example on Example 1 Setting Trunk Conditioning From Config option» Activate Time » Enbl DayExample 2 Creating a Dedicated Map Designing the Dedicated Map for ExampleConfiguring the Ports for Example Instructions for Configuring the PortsConfiguration / Frame / ESF Connections and Ports Name Atlas 810PLUS Port DS0sDefining the Connections for Example Instructions for Defining Data ConnectionsInstructions for Defining Voice Connections Completed Dedicated Map Dial Plan Terminal Menu Dial Plan MenuDial Plan Menu Tree Network Term » Slot/Svc» Port/PEP » Sig$ = 3... =»» Reject Number » Ifce Config» Out#Rej » In#Accept $ rejects all long distance calls, but only for this User » End of Number Timeout Global Param» Area Code » Nbr Complete» Number Type Templates » Automatic Routeback Rejection»» # »» Pattern »» # »» Prefix »» Pattern »» Number TypInterface Configurations »» Switch TypeQuad T1/PRI Module Network Termination/PRI »» First DS0Conversion As dialedIsdn National pref Isdn SubscriberQuad T1/PRI Module Network Termination/NFAS Quad T1/PRI Module Network Termination/RBS » SecondaryInterfaces » Slot, Port»» Signaling Method »» DS0s AvailableDigits SW56»» Trunk Number Quad T1/PRI Module User Termination/PRI » Strip MSD» Network Specific Facility Voice » Network Specific Facility Data» Source ID Quad T1/PRI Module User Termination/NFAS» ID Number »» Direct Inward Dialing Did Digits Transferred Quad T1/PRI Module User Termination/RBSDS0s »» Strip MSD Quad Nx56/64 Module User Termination Octal BRI Module Network TerminationOctal BRI Module User Termination Calls D64, D56, Audio, SpeechUnderstanding Dial Plan Configurations Example 1 Pstn Connection Dial Plan ConfigurationCreating Dial PLANS-EXAMPLES NetworkExample 2 Point-to-Point Connection Dial Plan Configuration Example 3 Remote Access and Video Conferencing Dial PlanInstructions for Configuring the Ports for Example Instructions for Setting Up the Dial Plan for ExampleType of provided BRI switch User Equipment PRINetwork Terminations Phone #sSetting PRI a Global Param User TerminationsBRI type PRI typeSetting PRI B Global Param Step Action Setting PRI C Global Param Step ActionSetting User Term Connections Completed Network MapCompleted User Map Dial Plan Terminal Menu Xmodem Firmware Updates Updating FirmwareUpdating Firmware using Xmodem Instructions for Updating Firmware Using XmodemSelect System Utility / Update Firmware see Figure Same type, select All Modules of a Type from Module SlotInstructions for Updating Firmware Using Xmodem Step Action To update additional modules, begin at and repeat thisSuccessfully ProcessTftp Firmware Updates Updating Firmware using TftpInstructions for Updating Firmware Using Tftp Select System Utility / Update Firmware see -2 onTftp Upload Messages Message Meaning10-6 61200266L1-1 Snmp Management SnmpBasic Components Network ManagerConfiguring a Trap Destination List via Terminal Menu Snmp TrapsTrap Destination List Trap Destination List IP Address Community Trap FilteringTrap Name Severity Description Filtering Disabling TrapsStandard Traps DS1 Alarm Traps Alarm Severity DescriptionDS1 Traps DS1 Snmp TrapsDS1 Current Alert Snmp Traps Current Alert Severity DescriptionTotal Alert Traps Total Alert Severity DescriptionAdtran Utilities Syslog Host DaemonSysLog GUI PortMenu Bar File DisplayHelp Telnet Utility» Properties Set Facility Filters dialog boxHost Name Telnet Menu TreeSession Menu» Connect » DisconnectOptions CaptureVT-100 Utility » File TransferProvides the options Transmit Wakeup and Transmit Refresh » Refresh Screen»» Ascii Cfg Files Tftp Server Tftp Server Interface Menu TreeStatus Field ServerPrint LOG LOG Field Saving the Current Configuration to a Tftp ServerMeter Field Unsuccessful Transfer Retrieving the Configuration from a Tftp ServerSuccessful Transfer Upload a configuration file Saved configuration you wish to load. Enter the completeMove to the Load And Use Config button and press Enter to RequestAppendix a System Event Logging Event Category Console Log String Table A-2. Switchboard EventsTable A-1. System Event Table A-3. Nx 56/64 Events Table A-4. Time Events Table A-6. Isdn Events Table A-4. Time Events Category Console Log StringTable A-5. Ethernet Events Isdn Cause Codes Event Category Console Log StringTable A-7. Isdn Cause Code Events Category Major 127Major 100 Major 103Cause Code LOG Entries Major 111Major 102 Major 101Table A-8. Cause Code Log Entry Location Designations Appendix A. System Event Logging Appendix B Troubleshooting Modules seated improperly, module failureMisconfiguration, improper cabling MisconfigurationAppendix C Warranty and Technical Support Information Warranty and Customer ServiceProduct Support Information Pre-sales Inquiries and Applications SupportRepair and Return Appendix D Acronyms and Abbreviations Snmp Glossary Async-232 ModuleDedicated bandwidth E1 circuit Leased line Remote Access Telco Xmodem Appendix E. Glossary Symbols Numerics IndexCTS DCD Index-4 LBO Index-6 PRI RMA C-2 61200266L1-1 Index-9 Tftp 61200266L1-1 Index-11 Index Index-12 Repair and Return Presales Inquiries and Applications SupportPost-Sale Support