Drive Enclosure Troubleshooting

8.5.2 Thermal Alarm

 

 

 

 

 

 

 

 

 

Symptom

Cause

 

Action

 

 

 

 

 

 

• Display Panel PCM/

If the internal temperature

1

Check local ambient environment

 

Cooling Fault LED.

measured in the airflow

 

temperature is below the upper 40°C

 

 

through the enclosure exceeds

 

specification.

 

• An AMBER LED on

a pre-set threshold, a thermal

2

 

 

one or more PCMs.

alarm will sound.

Check the installation for any

 

 

 

 

airflow restrictions at either the

 

• Audible Alarm

 

 

front or rear of the enclosure. A

 

Sounding.

 

 

minimum gap of 25mm at the front

 

 

 

 

and 50mm at the rear is

 

• Air temperature

 

 

recommended.

 

exiting PCM above

 

3

 

 

35°C.

 

Check for restrictions due to dust

 

 

 

 

build-up. Clean as appropriate.

 

 

 

4

Check for excessive re-circulation

 

 

 

 

of heated air from rear to the front.

 

 

 

 

Use in a fully enclosed rack

 

 

 

 

installation is not recommended.

 

 

 

5

If possible, shutdown the enclosure

 

 

 

 

and investigate the problem before

 

 

 

 

continuing.

 

 

 

 

 

8.5.3Thermal Shutdown

Important An enclosure will shut down when a critical temperature threshold is exceeded in order to prevent permanent damage to the disk drives.

8.6 Dealing with Hardware Faults

Ensure that you have obtained a replacement module of the same type before removing any faulty module.

Warning If the drive enclosure subsystem is powered up and you remove any module, replace it immediately. If the subsystem is used with modules or module blanks missing for more than a few minutes, the enclosure can overheat, causing power failure and data loss. Such use will invalidate the warranty.

Replace a faulty drive with a drive of the same type and equal or greater capacity.

All the supplied plug-in PCMs, electronics modules, and blank modules must be in place for the air to flow correctly around the cabinet.

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APC 15000 RAID manual Dealing with Hardware Faults, Thermal Alarm, Thermal Shutdown