To assign the number of rings before unanswered DGC calls are sent to the delay announcement or a button appearance

1 At Action = , enter 7.

2 At Data = , enter the number of rings, 1-31. The default is 5.

To assign PDCs used to access calls parked by the attendant

Action = 11 with a default Data of 800 is the first of eight possible PDCs used to access a call on the DXS console which has been parked by the attendant. The remaining seven PDCs use Actions 12 through 18. Corresponding default PDCs for Data = are 801 through 807.

1 At Action = , enter a number from 11-18.

2 At Data = , enter a PDC or 0.

Switched Loop Attendant Console Options

In addition to the preceding options, you can assign the following options to a SLAC:

To assign SLAC options

From the Main Menu prompt, enter 4. Assign additional

 

SLAC features as described below.

To set audible tone at

1

At

Action = , enter 81.

expiration of hold timer

2

At

Data = , enter 1 for yes or 0 for no (the default is 0 .

 

To assign the call coverage group for which the queue should act as coverage receiver

1 At Action = , enter

8 2 .

 

2 At Data = , enter the

call coverage group number, 1-32, or

0 for none. The default

is 0.

To set the length of hold timer

1 At Action = , enter 8 3 .

2 At Data = , enter the number of seconds before the hold timer expires, 10-255. The default is 20.

Administering Attendant Equipment 9-7

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AT&T R1V2 manual Switched Loop Attendant Console Options