You enter 6789 (Return) and see:

>Data = 6789

Port = 10408 Action = 2 Data = 6789

>

There are no more members in this action group, so the system does not prompt for more data values.

Display Support IDs

The Display Support feature lets you enter an ID (or name) for each PDC, DDC, FPDC, DGC access code, and trunk, creating a database for use during system administration. For systems with a Switched Loop Attendant Console (SLAC), it is essential that you enter this information. For systems with a Direct Trunk Attendant Console (DTAC), entering this information is optional.

In a SLAC system, the Display Support database provides call information to attendants on the SLAC display. Display IDs also provide a convenient way to search for information during administration. DTAC system administrators may also find it helpful to use the Display Support search functions (see Action numbers 40-43 in Chapter 14).

Keep the following parameters in mind when entering Display IDs:

The maximum number of Display IDs the system can store is 272.

Display IDs can contain 11 characters or less, and must be enclosed in double quotes. Acceptable characters include any printable ASCII character (including spaces), except the double quote. Note that only the first 9 characters are shown on the SLAC display.

To remove a Display ID, you enter two double quotes, with no space in between.

When entering a Display ID name, it is recommended that you use the format

“last name, first name”

Procedures for entering specific Display IDs are included in the applicable administration procedure chapter.

Lists, Searches, and Port Removal

Lists

Several Main Menu command areas involve administering a group or “list.” These areas are DGC, FPDC, Toll Allowed List, and ARS. There are also Night Service Trunk lists under the Port and PDC Main Menu items.

Each of these areas includes a “display” action that shows the members of the list. When you select this action, the system displays the first member of the list. To see the next member in the list, type C or c to continue. For example, if you select Main Menu item 5 (FPDC) and want to display active FPDCs:

You see:

>Action =

You enter 1 (Return) and see:

>Action = 1

c to continue list, anything else to abort

>

FPDC: Action=1 Data=6666

>

2-8How to Use the System

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AT&T R1V2 manual Display Support IDs, Lists, Searches, and Port Removal