Brother MFC-730, MFC-740

173

TROUBLESHOOTING AND MAINTENANCE

Lift the top cover and make sure where the paper is jammed.

Top Cover

Paper is jammed inside the front of the MFC.

Release Lever (Blue)

Close the top cover.

Pull the paper towards you while you hold up the release lever at the

rear of the MFC.

Contents

Main Page REQUEST TO INSTALL SOCKETS REQUEST TO INSTALL SOCKET(S) Ordering Accessories and Supplies T able of Contents i ii Getting Started Advanced Receiving Operations iii Before You Begin Basic Sending Operations Advanced Sending Operations Storing Numbers for Easy Dialling iv Making Voice Calls Setting Fax Storage Changing the Remote Access Code Remote Retrieval Basic Copy Operations Copy Quality Temporary Settings v Memory Full Message Legal Limitations Message Manager Mode Remote Retrieval vi vii Installing Brother Drivers for your MFC-740 in Windows Installing the Maintenance Utility on MS-DOS Memory Board Using the Maintenance Utility Program for Printing from DOS (Only for MFC-740) viii The Control/Maintenance Tab.......................................................162 How to Improve Print Quality Packing and Shipping the MFC Regular Maintenance Product Description Fax Specifications Printer Specifications Introduction 2 Symbols Used In This Manual About Fax Machines Fax T ones and Handshake ECM (Error Correction Mode) 4 MFC-730 Control Panel Overview 30 31 21222324 19 Tel R (Recall) Brightness Paper Type Copy Quality Colour Copy Mono Copy MFC-740 Control Panel Overview 8 14 13 2 20 Brightness Paper Type Copy Quality Colour Copy Mono Copy Page Packing List Make sure you have the following items: CHAPTER TWO MFC Setup and Connections 10 Choosing a Location NO ! NO ! NO ! Caution Assembly SET CARTRIDGES OFFLINE PLS OPEN COVER OFFLINE 12 NOTICE: Page 14 Page 16 Installing the Ink Cartridges 18 Important DID YOU CHANGE BLCK?1.YES 2.NO 20 PRINT OK? Multi-Line Connections (PABXs) If you are installing the MFC to work with a PABX: Ringer Equivalence Number (REN) 22 Using Extension Telephones Connecting an External T elephone Answering Device (TAD) Sequence Connections 24 Outgoing Message (OGM) of External TAD Connecting an External T elephone About Brother Paper CHAPTER THREE Paper 26 Paper Specifications for Cassette and Manual Slot Print Area 28 User-Friendly Programming Function Mode 1.FAX 2.PRINTER 3.COPY 4.VIDEO CHAPTER FOUR On-Screen Programming 30 Alternating Displays 1. Fax Functions FAX: NO. & START SCAN READY COPY: PRESS COPY SCAN READY Function Selection Table 2. SETUP RECEIVE 3. SETUP SEND 32 4. REMAINING JOBS 5. INTERRUPT 6. SET QUICK-DIAL 7. PRINT REPORTS 0. MISCELLANEOUS 8. SETUP TAD (MFC-740 Only) 8. REMOTE FAX OPT (MFC-730 Only) 34 } 2. Printer Functions 3. Copy Functions 4. Video Functions CHAPTER FIVE Initial Getting Started Setting the Dialling Mode (Tone/Pulse) DIALLING:TONE DIALLING:PULSE Setting the Date and Time 36 ENTER YEAR:XX ENTER MONTH:XX ENTER DAY:XX ENTER TIME:XX:XX FAX: TEL: 38 Entering Text Inserting spaces Making corrections Repeating letters Setting the Beeper V olume PABX and TRANSFER Setting PABX PBX:OFF 40 Setting the Clock Change TO SUMMER TIME ? Setting the Speaker V olume Setting the Ring V olume Memory Storage Page Basic Receiving Operations Select Answer Mode CHAPTER SIX Receive 44 )( Manual Reception (Manual Mode) Automatic Fax Only Reception (Fax Mode) Setting the Ring Delay Setting the F/T (Fax/Tel) Ring Time (For Fax/Tel Mode Only) RING TIME:30 SEC 46 Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE) (Only for MFC-740) Fax Detect Printing a Reduced Incoming Document 5.REDUCTION 48 Reception into Memory 6.MEM.RECEIVE Advanced Receiving Operations Operation from an External or Extension Telephone For Fax/Tel Mode Only 50 Changing Remote Codes To change Remote Codes REMOTE ACT.:ON ACT.CODE:*51 Caller ID (Caller IDentification) (Only for the UK) Advantages of Caller ID Set the Caller ID to ON CALLER ID:ON 52 How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings Helpful Hints The Caller ID is Stored in Y our Machines Memory Selecting a Caller ID from the Memory for Call Reply 54 To Activate Certain Network Services When Using Call Reply () 25)09/11 15:25 PRESS START KEY Call Reply to DDI numbers via Caller ID Polling Secure Polling Setup for Polling Receive 56 Setup for Polling Receive with Secure Code Setup Delayed Polling Receive Sequential Polling 58 ENTER FAX NO. THEN PRESS START DIALLING Setting PC Interface Mode Send 60 Resolution Contrast Automatic Transmission Manual Transmission Fax Redial Dual Access 62 Real Time Transmission 9.REAL TIME TX Basic Sending Operations Composing an Electronic Cover Page 1.NOTE OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL Cover Page for Next Fax Only 64 Using a Printed Cover Page Cover Page Message Composing Y our Own Comments 2.COVERPAGE NOTE 66 Advanced Sending Operations Overseas Mode 5.OVERSEAS MODE Call Reservation CALL RESERVE:OFF Print Sample Call Back Message Delayed Transmission (Timer) 68 ENTER FAX NO. THEN PRESS START Broadcasting Multiple Resolution T ransmission 70 Setup for Polling Transmit Setup for Polling T ransmit with Secure Code Cancelling a Job While Scanning the Document Checking Job Status 4.REMAINING JOBS Cancelling a Scheduled Job in Memory 72 #02 SALES REPORT 1.CLEAR 2.QUIT Interrupting Delayed Fax and Polling T ransmit Jobs INSERT DOCUMENT Storing Numbers for Easy Dialling Quick-Dial Numbers 74 Storing Speed Dial Numbers SPEED-DIAL? # #05: Changing One T ouch and Speed Dial Numbers 1.CHANGE 2.QUIT Setting Groups for Broadcasting 76 Making Voice Calls CHAPTER NINE Manual Dialling Full-Duplex Digital Speakerphone (Only for MFC-740) Telephone (Voice) Operation 78 One Touch Dialling Speed Dialling Mute Pause On Hook Dialling Searching Telephone Index Chain Dialling 80 Tone/Pulse Fax/Tel Mode Answering Calls with the Speaker Phone (Only for MFC-740) Tel Key (Only for MFC-730) Remote Fax Options (Only for MFC-730) Fax Forwarding Programming a Fax Forwarding Number FAX FWD:ON Setting Fax Storage FAX STORAGE:OFF ERASE ALL DOC? Changing the Remote Access Code Remote Retrieval Using Y our Remote Access Code Remote Commands 84 Change Fax Forwarding Setting Retrieve a Fax Check the Receiving Status Change Answer Mode Retrieving the Memory Status List Retrieving Fax Messages 86 Changing the Fax Forwarding Number CHAPTER ELEVEN Copy Operations Basic Copy Operations Copying One Page COPYING P.01 88 Making Multiple Copies MULTI COPY:STACK MULTI COPY:SORT Making Enlarged or Reduced Copies (Temporary Setting) Copy Quality Temporary Settings 90 Using the Copy Quality Key Using the Paper T ype Ke y PAPER:PLAIN Using the Brightness Key 92 Copy Quality Default Settings Changing Default Settings FACTORY DEFAULT SETTINGS Press and Menu 3. 94 Select Paper T ype 1.PAPER TYPE PAPER:PLAIN PAPER:INK JET PAPER:GLOSSY PAPER:TRNSPRNCY Select Copy Quality Select Type of Original 96 Colour Adjustment B: + R: + Light Dark Memory Full Message MEMORY FULL P.02 COPY TO COPY STOP TO ABORT 98 Legal Limitations CHAPTER TWELVE Message Manager (Only for MFC-740) Introduction Record Erase Play Voice Doc 100 Flexible Memory Settings (Message Store) Setting Up Message Manager Setting the Message Store Recording the Message Managers Outgoing Message (TAD MESSAGE) 102 Listening to the Outgoing Message (OGM) Erasing the Outgoing Message (OGM) Activating Message Manager Mode Message Indicator Record Erase Play Voice Doc VOICE:03 DOC:02 What Happens When the Memory Is Full... 104 Playing V oice Messa ges and Memos Printing a Fax Message PRINT DOC? Backup Printing Option BACKUP PRINT:ON Erasing Messages To erase voice messages individually ERASE THIS MSG.? 106 To erase messages all at once ERASE ALL VOICE? Setting the Maximum Time for Incoming Messages MESSAGE 35 SEC ICM Recording Monitor (Call Screening) Recording a Memo Recording a Conversation 108 Fax Forwarding/Paging Programming a Fax Forwarding Number FAX FORWARD FWD#: Remote Retrieval 110 Using the Remote Access Code Changing the Remote Access Code MESSAGE MANAGER (ONLY FOR MFC-740) Remote control commands Remote Control Commands 112 Retrieving the Memory Status List Retrieving Fax Messages Changing the Fax Forwarding Number Page Page CHAPTER THIRTEEN Using MFC as Printer Features 116 Printer Driver Choosing the Right Kind of Paper Multi-purpose Sheet Feeder Loading Paper 118 Manual Feed Slot Setup for Envelopes Simultaneous Printing/Fax Printer Operation Keys On/Off Line Key 120 Reset Key Priority Key Ink Management Key 1.CLEANING 2.REPLACE INK Walk-Up Video Printing Getting Started 122 Auto Switch VIDEO:PRESS COPY CAPTURE READY Colour Video Printing VIDEO:PRESS COPY CAPTURE READY Black & White Video Printing Video Print Quality Temporary Settings Using the Copy Quality Key QUALITY:HIGH VIDEO:MOVING 124 Using the Paper T ype Key PRINTING Using the Brightness Key Changing Default Settings DEFAULT SETTINGS 126 and Menu Press 4. Setting Video Printing Quality Setting Video Type 3.VIDEO TYPE VIDEO:STILL VIDEO:MOVING 128 Setting Print Size B: + R: + Video Printing Colour Adjustment Video Printing Brightness Page CHAPTER FIFTEEN Printing Reports MFC Settings and Journal 132 To Print a Report Transmission Verification (Xmit) Report Journal Period JOURNAL PERIOD Page Page CHAPTER SIXTEEN Setting Up the MFC and Computer to Work Together Before Y ou Begin Connecting the MFC to Your Computer 136 Notice to PC User How to Attach the Filter Core to the Double Shielded Parallel I/F Cable: Computer Requirements Installing Drivers for your MFC -730 in Windows Software / Drivers 138 Installing MFC-730 Printer Driver If you are using Windows NT W orkstation Version 4.0: Page 140 If you are using Windows 3.1 or 3.11: If you are using Windows 95 or 98: Installing Brother Drivers for your MFC-740 in Windows Brother Drivers 142 Installing Brother Drivers for your MFC-740 under Windows Installing the Maintenance Utility on MS-DOS (For MFC 740 only) 144 Installing the MFC-740 Maintenance Utility for DOS Using the MFC-740 Maintenance Utility for DOS Page Page CHAPTER SEVENTEEN Optional Accessories (Only for MFC-740) Memory Board Optional Memory for the Fax Operations Model Name Optional Memory Total 148 Installing the Optional Memory Board Page Page PC Printing 152 Data 1 Data 2 Using the Brother MFC-730/740 Printer Driver The Paper T ab 154 Paper Size User Defined Paper Size Paper Source Feeder Manual Feed Orientation Scaling 156 Copies Collate Reverse Order The Quality/Colour T ab 158 Quality Media Colour/Mono Colour Mono Controlling the Colour 160 Document Custom Setting Colour Matching Halftone Pattern Effect Page Monitor Calibration Bi-Directional Printing Maintenance The Cleaning T ab Test Print 164 Cleaning The Printer Adjustment T ab Vertical Alignment CHAPTER NINETEEN Important Information Important Safety Instructions 166 BABT Approval Radio Interference (220-240 V Model Only) 168 IMPORTANT -For Your Safety Disconnect device CHAPTER TWENTY Troubleshooting and Maintenance Troubleshooting Error Messages 170 Document Jam Printer Jam or Paper Jam 172 Page 174 If Y ou Are Ha ving Difficulty with Your MFC TROUBLESHOOTING AND MAINTENANCE DIFFICULTY SUGGESTIONS 176 DIFFICULTY SUGGESTIONS Press Set. How to Improve Print Quality Test Print Press Menu, 2, 1. The screen displays 1.TEST PRINT Cleaning the Print Head Caution 2.VERTICAL ALIGN Aligning Ink Cartridges 178 Turning Off Bi-directional Printing 3.BI-DIR PRINT 180 Packing and Shipping the MFC Page Page Regular Maintenance 184 Cleaning the Pick-up Roller Replacing the Ink Cartridges Page 186 Page Page CHAPTER TWENTY-ONE Specifications Fax Specifications 190 Printer Specifications Printing Controller Print Media 192 Compilation and Publication Notice Trademarks Glossary 194 Page 196 Page Page Index A B 200 D E F G N O P Q R 202 S T V W M Using Remote Access Code ESSAGE ARD C Changing Remote Access Code Remote Commands Listen to Voice Messages Record a Memo Erase All Messages