Troubleshooting a N D M a I N T E N a N C E | Brother MFC-730

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 187

When the MFC completes the cleaning cycle, the display returns to Standby mode (date and time).

WARNING

If ink gets in your eyes, irrigate them with water immediately and consult a doctor if you are concerned.

Caution

■DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the printer will not know the quantity of ink left in the cartridge.

■DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off the sealing tape.

■If ink stains your body or clothing, wash with soap or detergent immediately.

■If you install an ink cartridge in the wrong colour position, you must clean the print head several times before you start printing, after correcting the cartridge installation, because the colours were mixed.

■Once you open an ink cartridge, install it in the MFC and use it up within six months of installation. Use unopened ink cartridges within two years of production.

■DO NOT refill the ink cartridges. Attempting to use refilled cartridges may cause damage to the print head and will void your warranty.

Note: If the INK EMPTY XXXX error message is on the display after you have installed ink cartridges, check that the ink cartridges are installed correctly.

Image 199

Brother MFC-730, MFC-740 owner manual Troubleshooting a N D M a I N T E N a N C E

Contents

MFC-730 MFC-740 Legal and safety requirements Request to Install Sockets Description Ordering Accessories and Supplies Table of Contents Operation from an External or Extension Telephone Iii Using Your Remote Access Code 100 Installing Drivers for your MFC -730 in Windows Video Print Quality Temporary Settings Using the Brother MFC-730/740 Printer Driver Installing Brother Drivers for your MFC-740 in WindowsInstalling the Maintenance Utility on MS-DOS Using the Maintenance Utility Program for Printing from DOS Viii Introduction UsingThis ManualFinding Information About Fax Machines Symbols Used In This ManualFax Tones and Handshake ECM Error Correction Mode Recall MFC-730 Control Panel Overview Brightness 74O MFC-740 Control Panel Overview Play A P T E R O N E Packing List MFC Setup Connections Choosing a Location No ! no ! no Connect the handset AssemblyConnect the power cord SET Cartridges Offline PLS Open Cover A P T E R T W O Attach the document wire extension Pull out the plastic extension of the document tray Attach the document tray Adjust the guides to fit the paper width Attaching Dust Cover Installing the Ink Cartridges Remove the yellow shipping cover by lifting it up and out Did YOU Change BLCK?1.YES 2.NO Print OK? 1.YES 2.NO Ringer Equivalence Number REN Multi-Line Connections PABXs Using Extension Telephones Connections Sequence Outgoing Message OGM of External TAD Connecting an External Telephone Quality Coated Paper for 360 dpi Colour Ink Jet printing Colour Ink Jet Transparencies- fine mode Bptra for A4Paper About Brother Paper Paper Type Paper Size Cassette Capacity Paper Specifications for Cassette and Manual Slot Paper Type Paper Size Print Area A P T E R T H R E E FAX 2.PRINTER 3.COPY 4.VIDEO Function ModeOn-Screen Programming User-Friendly Programming Function Selection Table Alternating DisplaysFAX NO. & Start Scan Ready Copy Press Copy Setup Receive Remaining Jobs Remote FAX OPT MFC-730 Only Chapter Getting Started Initial SetupSetting the Dialling Mode Tone/Pulse Setting the Date and Time Enter Dayxx Setting the Station IDEnter Yearxx Enter Monthxx TEL FAXName Making corrections Special characters and symbolsEntering Text Inserting spaces Pbxoff Select & SET Setting the Beeper VolumeSetting Pabx Pabx and Transfer Setting the Speaker Volume Setting the Clock ChangeTo Summer Time ? Select & SET Memory Storage Setting the Ring Volume A P T E R F I V E Select Answer Mode Setup ReceiveBasic Receiving Operations Automatic Fax Only Reception Fax Mode Manual Reception Manual ModeTAD Setting the F/T Fax/Tel Ring Time For Fax/Tel Mode Only Setting the Ring DelayRing TIME30 SEC Fax Detect Reduction Printing a Reduced Incoming Document If the Memory Reception function is OFF at this time… Reception into MemoryMEM.RECEIVE If the Memory Reception function is on at this time… Advanced Receiving Operations For Fax/Tel Mode OnlyOperation from an External or Extension Telephone ACT.CODE*51 Printing a Fax from Memory Only for MFC-730Changing Remote Codes Remote ACT.ON Caller Idon Select & SET Caller ID Caller IDentification Only for the UKSet the Caller ID to on Advantages of Caller ID Selecting a Caller ID from the Memory for Call Reply Caller ID Appears on the Display When Your Telephone RingsHow Does the Caller ID Work? Caller ID is Stored in Your Machine’s Memory Press Start KEY Selecting a Caller ID from the Memory for Call ReplyDialling Telephone Call Reply to DDI numbers via Caller ID To Activate Certain Network Services When Using Call Reply Printing Caller ID List Setup for Polling ReceivePolling Clearing the Caller ID Stored in Memory Enter FAX no Online Then Press Start Setup for Polling Receive with Secure CodeEnter FAX no Then Press Start Sequential Polling Setup Delayed Polling ReceivePollingstandard Dialling Setting PC Interface ModePC Interface BeforeYou Begin Setup Send Contrast Resolution Fax Redial Dual AccessAutomatic Transmission Manual Transmission Real Time TX Real Time Transmission Please Call Urgent Confidential Basic Sending OperationsComposing an Electronic Cover Cover Page for Next Fax Only Coverpageoff Coverpageon Always Send Cover Coverpage Note Using a Printed CoverCover Page Message ComposingYour Own Comments Call Reservation Overseas ModeOverseas Mode Advanced Sending Operations DOC 2.MEMORY Delayed Transmission TimerPrint Sample Call Back Message Call Messageoff Call Messageon Broadcasting See Setting Up Groups For Broadcasting Chap Multiple Resolution Transmission Setup for Polling Transmit with Secure Code Setup for Polling Transmit Remaining Jobs Cancelling a Job While Scanning the DocumentCancelling a Scheduled Job in Memory Checking Job Status #02 Sales Report Clear 2.QUIT Interrupting Delayed Fax and Polling Transmit JobsInsert Document Storing Numbers for Easy Dialling Setup Quick-Dial NumbersStoring One Touch Dial Numbers SPEED-DIAL? # Storing Speed Dial NumbersEnter & SET Changing One Touch Speed Dial Numbers Setting Groups for BroadcastingChange 2.QUIT Select ONE-TOUCH Setup Groupgo Enter & SETName Enter & SET Full-Duplex Digital Speakerphone Only for MFC-740 Telephone Voice OperationMaking Voice Calls Manual Dialling Pause One Touch DiallingSpeed Dialling Mute Searching Telephone Index On Hook DiallingChain Dialling Tel Key Only for MFC-730 Fax/Tel ModeTone/Pulse Answering Calls with the Speaker Phone Only for MFC-740 FAX Fwdon Remote Fax OptionsFax Forwarding Programming a Fax Forwarding Number Erase ALL DOC? Setting Fax StorageChanging the Remote Access Code FAX Storageoff Select & SET Long beep--Fax messages No long beep--No messages UsingYour Remote Access CodeRemote Commands Remote Retrieval Fax messages--Press1 Turn Fax Storage ON--Press6 Retrieving Fax Messages Retrieving the Memory Status List Changing the Fax Forwarding Number Copying P.01 Online Copy OperationsBasic Copy Operations Copying One Multi Copystack Online Making Multiple CopiesMulti Copysort Online Making Enlarged or Reduced Copies Temporary Setting Copy Quality -Temporary SettingsOnline Select & SET Originalstd Online Select & SET Qualityhigh Online Select & SET Paperplain Paperink JET Paperglossy Papertrnsprncy Paperplain Online Select & SET Changing Default Settings Copy Quality Default Settings Press Menu Paperplain Paperink JET Paperglossy Papertrnsprncy Paper Type Original Type Qualitynormal Qualityhigh QualitydraftOriginalstd Originalphoto Copy Brightness Colour AdjustmentCopy Contrast Copy to Copy Online Stop to Abort Memory Full MessageSelecting a Single Colour One Colour Memory Full P.02 Online Legal Limitations Message Manager Message Manager ModeIntroduction Setting Up Message Manager Flexible Memory Settings Message Store TAD Message Select & SET Setting the Message StoreDocoff Select & SET Voiceon Select & SET Listening to the Outgoing Message OGM Activating Message Manager ModeErasing the Outgoing Message OGM What Happens When the Memory Is Full Message IndicatorVOICE03 DOC02 Online Printing a Fax Message Playing Voice Messages and MemosPrint DOC? Erase this MSG.? Backup Printing OptionBackup Printon Select & SET Erasing Messages Message 35 SEC Select & SET Setting the Maximum Time for Incoming MessagesSetting the Toll Saver Erase ALL VOICE? Select & SET Recording a Memo ICM Recording Monitor Call ScreeningRecording a Conversation FAX Forward Fax Forwarding/PagingProgramming a Fax Forwarding Number Recording the Paging Outgoing Message OGM PAG# Enter & SET Programming the Paging NumberPaging MSG Paging Changing the Remote Access Code Using the Remote Access Code Remote control commands Detail Operation Remote Control Commands Retrieving the Memory Status List When you hear two short beeps, use the dial pad to press 9 5 H a P T E R T W E L V E Features Using MFC as Printer Choosing the Right Kind of Paper Printer DriverMulti-purpose Sheet Feeder Loading Paper Manual Feed Slot Setup for Envelopes Printer Operation Keys Simultaneous Printing/FaxOn/Off Line Key Turning Off Bi-directional Printing Reset KeyPriority Key Ink Management Key Walk-Up Video Printing Colour Video Printing Auto SwitchVideopress Copy Capture Ready Qualityhigh Online Video Print Quality Temporary SettingsUsing the Copy Quality Key Black & White Video Printing Press Copy KEY Online Using the Paper Type KeyPrinting Online Using the Brightness Key Changing Default Settings Press Menu Setting Paper Type Videostill Videomoving Setting Video Printing QualitySetting Video Type Video Type Video Printing Colour Adjustment Setting Print SizeSize 14.6 X Size 10 X Size 6 X 10 X Video Printing Brightness H a P T E R F O U R T E E N Printing Reports MFC Settings and JournalTEL. Index System Setup Memory Status Remote FAX OPT for MFC Only Setup TAD for MFC Journal Period To Print a ReportTransmission Verification Xmit Report Journal Period I N T I N G R E P O R T S H a P T E R F I F T E E N Connecting the MFC to Your Computer Setting Up MFC Computer to Work Together H a P T E R S I X T E E N Computer Requirements Installing Drivers for your MFC -730 in WindowsSoftware / Drivers If you are using Windows NT Workstation Version Installing MFC-730 Printer DriverPage If you are using Windows 95 or If you are using Windows 3.1 or Brother Drivers Installing Brother Drivers for your MFC-740 in Windows Next Installing Brother Drivers for your MFC-740 under Windows Installing the Maintenance Utility on MS-DOSFor MFC 740 only Using the MFC-740 Maintenance Utility for Installing the MFC-740 Maintenance Utility for Type MFC7DOS and press the Enter key H a P T E R S I X T E E N Memory Board Optional AccessoriesOptional Memory for the Fax Operations Installing the Optional Memory Board T I O N a L a C C E S S O R I E S H a P T E R S E V E N T E E N PC Printing MaintenancePrinter Emulation Data Using the Brother MFC-730/740 Printer Driver PaperTab User Defined Paper Size Paper Size Feeder Paper SourceOrientation Scaling Simultaneously CopiesCollate Reverse Order Quality/ColourTab Media QualityPaper Type Suitable print quality Mono Colour/MonoControlling the Colour Colour Document Custom SettingColour Matching Effect Halftone Pattern Control/MaintenanceTab Test Print Cleaning TabMonitor Calibration Bi-Directional Printing Cleaning Printer Adjustment TabVertical Alignment Information Important Safety Instructions Babt Approval Radio Interference 220-240 V Model Only Disconnect device IMPORTANT-For Your Safety Troubleshooting Troubleshooting and MaintenanceError Messages H a P T E R T W E N T Y Document Jam Paper is jammed in the multi-purpose sheet feeder Printer Jam or Paper JamPaper is jammed in the manual feed tray Paper is jammed inside the MFC Paper is jammed inside the front of the MFC Paper is jammed inside the back of the MFC IfYou Are Having Difficulty withYour MFC Phone Line or Connections Test Print How to Improve Print QualityTest Print Aligning Ink Cartridges Cleaning the Print HeadVertical Align 720DPI Adjust 360DPI Adjust Don’t handle the paper until the ink is dry Packing and Shipping the MFC Troubleshooting a N D M a I N T E N a N C E Only for MFC-730 Only for MFC-740 Close the carton Cleaning the Scanner Regular MaintenanceCleaning the MFC Printer Platen Replacing the Ink Cartridges Cleaning the Pick-up Roller Press Ink Management Opening Troubleshooting a N D M a I N T E N a N C E H a P T E R T W E N T Y Fax Specifications Printing Printer Specifications Print Media Controller Trademarks Compilation and Publication Notice Glossary L O S S a R Y O S S a R Y L O S S a R Y O S S a R Y L O S S a R Y Index External Telephone Answering Device Multi-purpose Sheet Feeder 175 203 204 Declaration of Conformity