Dell PowerVault DL2000 | Dell instruction

Dell™ PowerVault™ DL2000

Hardware Owner’s Manual

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Dell owner manual Dell PowerVault DL2000

Contents

Dell PowerVault DL2000 September Contents Entering the BMC Setup Module BMC Setup Module Options Responding to Error Messages Using the System Setup ProgramMemory Information Screen Integrated Devices Screen Serial Communication Screen Removing the Cooling Shroud Installing the Cooling Shroud Installing a Sata Hard Drive Into a SataRemoving the Fan Bracket Replacing the Fan Bracket Non-Optimal Memory Configurations General Memory Module InstallationInstalling Memory Modules Memory Mirroring Support Activating the Integrated NIC TOE 105 Safety First-For You and Your System Contents108 110 Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsTroubleshooting the Video Subsystem Troubleshooting the Keyboard 153 Disabling a Forgotten Password 164157 157 Glossary About Your System Other Information You May Need Accessing System Features During Startup Keystrokes for Accessing System Features Description Ctrl+S Front-Panel Features and IndicatorsCtrl+D Before the power is turned off. If Power button System power is onImmediately after the power button is Using the end of a paper clip Hard-Drive Indicator Codes Amber Hard-Drive Indicators Drive-status indicator green Seconds, and off six seconds Back-Panel Features and Indicators Connecting External Devices Power Indicator CodesVideo connector Dell remote access controller optional Power supply fault NIC Indicator CodesPower supply AC line status LCD Status Messages Call Support E1114 Temp Ambient E1000E1116 Temp Memory E12nn Xx PwrGd E1313 Fan E1310 RPM Fan ##Redundancy E1410 Thermtrip E1414E1418 Presence E1420 CPU Bus Perr E141F CPU ProtocolE1421 CPU Init E1422 CPU Machine Range E1620 PS # InputE1624 E1710 Channel E1712 E1810 HDD ## FaultPCI Serr Slot E1714 Unknown Err E1811 HDD ## Rbld ConfigAbrt E1812 HDD ## E2013 Shadow Bios E2011 Mem ConfigController E2017 Timer Fail E2018 Prog Timer E201E E2020 CPU ConfigE2021 Memory Population E2111 SBE Log Disable Crd #E2112 Mem Spare Crd # Dimm ## Removing LCD Status Messages Solving Problems Described by LCD Status Messages System Messages Configuration does Memory disabledUpdate Remote Configuration Dimm pairs must be InstalledMatched in size Speed, Error Incorrect Reset failedInstalled in pairs Diskette drive n Remote Access Error MemoryError Has been disabled Detected Manufacturing modeMembist failure Following No boot sector on No boot deviceNo timer tick Been disabled by Width Error Slot n Width ErrorError Embedded Error Slot n PCI Bios failed to Update attempt Read faultSeek error Requested sector Amount Setup programSystem memory has Changed Code update loaded Timer chip counterRAID error Failed Unsupported CPU Starting in slot Write fault Configuration isWrite fault on Current memory Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup Program Using the System Setup Program System Setup OptionsMain Screen Esc Main System Setup Program Screen Allows the system to re-attempt the Boot Sequence after a System Setup Program Options Description CPU InformationRedirection after boot Password on Memory Information Screen CPU Information Screen Integrated Devices Screen This field does not have user-selectable settings Take effect after the system rebootsDefault Take effect after the system reboots MAC Address Default Power Interface Acpi 3.0b specification System Security Screen Serial Communication Screen Disabled at system start-up by pressing CtrlEnter Password using the System Password option and cannot beWhen set to On with Pre-boot Measurements, the system Start-up System, power is turned off immediately after the power When set to Yes, all the contents of the TPM are clearedButton is enabled in the System Setup program. When Disabled, the button can only turn on system power Using the System Password System and Setup Password FeaturesExit Screen Assigning a System Password Type your password and press Enter Using Your System Password to Secure Your SystemType your password and press CtrlEnter Assigning a Setup Password Using the Setup Password Operating With a Setup Password Enabled Disabling a Forgotten Password Entering the BMC Setup Module Baseboard Management Controller ConfigurationBMC Setup Module Options Using the System Setup Program Recommended Tools Installing System Components Inside the System Inside the System Installing System Components Removing the Front Bezel Front BezelHot-pluggable fans SAS backplane Slimline optical drive Control panel Replacing the Front Bezel Opening and Closing the System Closing the System Opening the System Alignment J hooks Hard Drives Removing a Drive Blank Before You Begin Installing a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Hot-Plug Hard Drive Replace the front bezel, if it was removed in step Replacing a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Sata hard drive Installing System Components Sata hard-drive Hole labels Installing System Components Removing a Power Supply Power Supplies Power-supply handle Replacing a Power Supply Installing the Power Supply Blank Removing the Power Supply BlankSystem Fans Removing a System Fan Fan Replacing a Cooling Fan Cooling Shroud Fan bracket Installing System ComponentsRemoving the Cooling Shroud Shroud pivots Cooling shroud Release latch Fan Brackets Installing the Cooling ShroudRemoving the Fan Bracket Tabs Replacing the Fan Bracket Removing the Cable Retention Bracket Cable Routing Chassis slots Tab Installing the Cable Retention Bracket SAS Controller Daughter Card Installing a SAS Controller Daughter Card Release tab ConnectorsBackplane Sasa and Sasb Chassis slots SAS Controller Daughter Card Cabling Guidelines Configuring the Boot DeviceRemoving a SAS Controller Daughter Card SAS controller SAS backplane a Inch x4 backplane Installing an Expansion Card Expansion Card Installation GuidelinesExpansion Cards Installing System Components Removing an Expansion Card Card-edge connector Expansion card Removing the Expansion-Card Cage Expansion-Card Cage Release latches Lift the cage straight up to clear the chassis. See Figure Drac Card and Cables Installing the Drac Card and CablesReplacing the Expansion-Card Cage Retention standoff hole Drac card Filler plug DRAC-card cables Removing the Drac Card and Cables Removing the Optical Drive Optical Drive and Cable Optical -drive tray Optical drive Installing the Optical Drive System fans 18. Sata Cable Routing in the PowerVault DL2000 Removing the Optical Drive Cable Installing the Optical Drive Cable System Memory General Memory Module Installation Guidelines100 Memory Sparing Support Non-Optimal Memory ConfigurationsMemory Mirroring Support 101 102 Installing Memory Modules 103 19. Installing and Removing a Memory Module Removing Memory Modules Processors Activating the Integrated NIC TOERemoving a Processor 105 106 Retention lever latch 107 Unpack the new processor Installing a ProcessorZIF socket Socket key 109 Close the processor shield. See Figure Replacing the System Battery System Battery 111 Negative side of battery connector Removing the Left Expansion-Card Riser Board Expansion-Card Riser Boards 113 Installing the Left Riser Board Removing the Central Riser Board 115 Installing the Central Riser BoardSystem board socket Removing the Sideplane Board Sideplane Board Guides Backplane connector Pins Installing System Components 25. Sideplane Removal and Installation Sideplane board SAS Backplane Board Installing the Sideplane BoardRemoving the SAS Backplane Board 119 SAS backplane board Securing slots Securing tabs Installing the SAS Backplane Board 121 Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure 123 Installing the Control Panel Assembly Removing the System Board System Board Service-only Procedure 125 System board System-board securing tabs 126 127 Installing the System Board 128 Start-Up Routine Safety First-For You and Your System129 Checking the Equipment Troubleshooting IRQ Assignment Conflicts130 Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty 131 Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions133 Troubleshooting a USB Device Troubleshooting a Serial I/O Device 135 NIC cannot communicate with network Troubleshooting a NIC Liquid spilled on the system Excessive humidity Troubleshooting a Wet System137 Troubleshooting the System Battery Troubleshooting a Damaged SystemSystem was dropped or damaged Action Troubleshooting Your System Troubleshooting Power Supplies139 Troubleshooting System Cooling Problems 141 Troubleshooting a Fan Troubleshooting System Memory 143 Troubleshooting an Optical Drive Try using a different CD or DVD that you know works properly Troubleshooting an External Scsi Tape Drive 145 Troubleshooting a Hard Drive 147 Troubleshooting a SAS Controller Daughter Card 148 149 Troubleshooting Expansion Cards Troubleshooting the Microprocessors 151 Troubleshooting Your System System Diagnostics Features Using Server Administrator Diagnostics Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options As the system boots, press F10 during Post Selecting Devices for Testing Using the Custom Test OptionsSelecting Diagnostics Options 155 Viewing Information and Results System Board Jumpers System Board Jumpers Jumpers and Connectors System Board Jumper Settings Jumper SettingDescription System Board Connectors158 Dell Remote Access Control Drac card ConnectorSata B connector Jumpers and Connectors 159 160 Drive 0 SASDRV0 Tape drive power connector SAS Backplane Board Connectors161 Drive 2 SASDRV2 Drive 3 SASDRV3 Expansion-Card Riser-Board Components and PCI Buses Sideplane Board Connectors162 163 Slot 3 PCIe x4 lane width Pin guide System board connector Disabling a Forgotten Password 165 166 167 Contacting DellGetting Help 168 Amperes AC Alternating current 169 Celsius 170 ESD Electrostatic discharge Glossary 171 172 173 174 175 176 177 System diskette See bootable diskette Glossary System memory See RAM 178TCP/IP Transmission Control Protocol/Internet Protocol 179 180 Index 181 182 183 184 Post 185 186 TOE 187 188