Dell DL2000 D, E, F, G, H

182 Index

damaged systems

troubleshooting, 138

daughter card

SAS,85, 87

Dell

contacting, 167

diagnostics

advanced testing options, 155

testing options, 154

when to use, 154

DRAC card

installing, 93

removing, 95

drive blank

installing, 70

removing, 69

drive carrier

SATA hard drive (SATA), 72

SATA hard drive (SATAu), 73

error messages, 45

expansion cards

installation guidelines, 88

installing, 88

removing, 90

troubleshooting, 149

expansion slots

PCI buses, 162

expansion-card cage

removing, 91

replacing, 93

expansion-card riser board

connectors, 162

PCI buses, 162

external devices

connecting, 18

fan bracket

removing, 81

replacing, 82

features

back-panel, 17

front-panel, 13

guidelines

expansion card installation, 88

guidelines for memory

installation, 100

hard drive

installing, 70

installing SATA in a SATA drive

carrier, 72

installing SATA in a SATAu drive

carrier, 73

removing, 70

Book.book Page 182 Monday, September 14, 2009 12:57 PM

Contents

Main Notes, Notices, and Cautions ____________________ Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program . . . . . . 45 3 Installing System Components . . . . . . . . 63 Page Page 4 Troubleshooting Your System . . . . . . . . 129 Page 5 Running the System Diagnostics . . . . . 153 6 Jumpers and Connectors . . . . . . . . . . . 157 7 Getting Help . . . . . . . . . . . . . . . . . . . . . 167 Page About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators 14 NOTE: Hard-Drive Indicator Codes Page Back-Panel Features and Indicators Figure1-3 shows the controls, indicators, and connectors located on the system's back panel. Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages N/A SYSTEM NAME The SYSTEM NAME nn xx Page NOTE: Page Page Page Page Page Page Page Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Page Page Page Page Page Page Page Page Page Page Warning Messages NOTE: Page Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen Page 48 NOTE: Memory Information Screen 50 CPU Information Screen NOTE: Integrated Devices Screen NOTE: 52 NOTE: Serial Communication Screen System Security Screen NOTE: 54 NOTE: Exit Screen System and Setup Password Features Using the System Password Page Page Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Page Installing System Components Recommended Tools 64 Inside the System In Figure3-1, the bezel and system cover are removed to provide an interior view of the system. Front Bezel Removing the Front Bezel Replacing the Front Bezel Opening and Closing the System Opening the System Closing the System Hard Drives Before You Begin Removing a Drive Blank Installing a Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Page Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a SATA Hard Drive Into a SATA Drive Carrier Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier Page SATAu SAS Power Supplies Removing a Power Supply Replacing a Power Supply Removing the Power Supply Blank Installing the Power Supply Blank System Fans Removing a System Fan Replacing a Cooling Fan Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Fan Brackets Removing the Fan Bracket Replacing the Fan Bracket Cable Routing Removing the Cable Retention Bracket Installing the Cable Retention Bracket SAS Controller Daughter Card Installing a SAS Controller Daughter Card Page SAS Controller Daughter Card Cabling Guidelines Removing a SAS Controller Daughter Card Configuring the Boot Device Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Page Removing an Expansion Card Expansion-Card Cage Removing the Expansion-Card Cage Page Replacing the Expansion-Card Cage DRAC Card and Cables Installing the DRAC Card and Cables Page Removing the DRAC Card and Cables Optical Drive and Cable Removing the Optical Drive Installing the Optical Drive Page Removing the Optical Drive Cable Installing the Optical Drive Cable System Memory General Memory Module Installation Guidelines Non-Optimal Memory Configurations Memory Sparing Support Memory Mirroring Support Installing Memory Modules Page Removing Memory Modules Activating the Integrated NIC TOE Processors Removing a Processor Page Page Installing a Processor Page System Battery Replacing the System Battery Page Expansion-Card Riser Boards Removing the Left Expansion-Card Riser Board Installing the Left Riser Board Removing the Central Riser Board Installing the Central Riser Board Sideplane Board Removing the Sideplane Board Page Installing the Sideplane Board SAS Backplane Board Removing the SAS Backplane Board Page Installing the SAS Backplane Board Page Control Panel Assembly (Service-only Procedure) Removing the Control Panel Assembly Installing the Control Panel Assembly System Board (Service-only Procedure) Removing the System Board Page 126 Installing the System Board Page Troubleshooting Your System Safety FirstFor You and Your System Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Page Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Troubleshooting an Optical Drive Troubleshooting an External SCSI Tape Drive Page Troubleshooting a Hard Drive Troubleshooting a SAS Controller Daughter Card Page Troubleshooting Expansion Cards Troubleshooting the Microprocessors Page Page Running the System Diagnostics Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumpers System Board Connectors Page 160 SAS Backplane Board Connectors Figure6-3 shows the location of the connectors on the SAS backplane board. Page Page Disabling a Forgotten Password Page Page Getting Help Contacting Dell Page Glossary 170 Page Page Page Page Page Page Page Page Page Page Index A B C D E F G H I J K L M N O P R S T U V W