187 | Dell DL2000 specification

processor, 105

USB device troubleshooting, 134

using system setup, 46

V

video troubleshooting, 131

W

warning messages, 43

warranty, 11

wet system troubleshooting, 137

Index

187

Image 187

Dell DL2000 owner manual 187

Contents

Dell PowerVault DL2000 September Contents Integrated Devices Screen Serial Communication Screen Responding to Error Messages Using the System Setup ProgramEntering the BMC Setup Module BMC Setup Module Options Memory Information Screen Removing the Cooling Shroud Installing the Cooling Shroud Installing a Sata Hard Drive Into a SataRemoving the Fan Bracket Replacing the Fan Bracket Memory Mirroring Support General Memory Module InstallationNon-Optimal Memory Configurations Installing Memory Modules 110 Safety First-For You and Your System ContentsActivating the Integrated NIC TOE 105 108 Troubleshooting the Keyboard Troubleshooting IRQ Assignment ConflictsTroubleshooting External Connections Troubleshooting the Video Subsystem 157 Disabling a Forgotten Password 164153 157 Glossary About Your System Other Information You May Need Accessing System Features During Startup Keystrokes for Accessing System Features Description Ctrl+S Front-Panel Features and IndicatorsCtrl+D Using the end of a paper clip Power button System power is onBefore the power is turned off. If Immediately after the power button is Hard-Drive Indicator Codes Amber Hard-Drive Indicators Drive-status indicator green Seconds, and off six seconds Back-Panel Features and Indicators Dell remote access controller optional Power Indicator CodesConnecting External Devices Video connector AC line status NIC Indicator CodesPower supply fault Power supply LCD Status Messages E12nn Xx PwrGd E1000Call Support E1114 Temp Ambient E1116 Temp Memory E1410 E1310 RPM Fan ##E1313 Fan Redundancy Presence E1414Thermtrip E1418 E1422 CPU Machine E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU Init E1710 Channel E1620 PS # InputRange E1624 E1714 Unknown Err E1810 HDD ## FaultE1712 PCI Serr Slot E1812 HDD ## ConfigE1811 HDD ## Rbld Abrt E2018 Prog Timer E2011 Mem ConfigE2013 Shadow Bios Controller E2017 Timer Fail Population E2020 CPU ConfigE201E E2021 Memory # Dimm ## Disable Crd #E2111 SBE Log E2112 Mem Spare Crd Removing LCD Status Messages Solving Problems Described by LCD Status Messages System Messages Configuration Memory disabledConfiguration does Update Remote Speed, InstalledDimm pairs must be Matched in size Diskette drive n Reset failedError Incorrect Installed in pairs Has been disabled Error MemoryRemote Access Error Following Manufacturing modeDetected Membist failure Been disabled by No boot deviceNo boot sector on No timer tick Error Slot n PCI Bios failed to Width ErrorWidth Error Slot n Error Embedded Requested sector Read faultUpdate attempt Seek error Changed Setup programAmount System memory has Failed Unsupported CPU Timer chip counterCode update loaded RAID error Current memory Configuration isStarting in slot Write fault Write fault on Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup Program Esc System Setup OptionsUsing the System Setup Program Main Screen Main System Setup Program Screen Password on System Setup Program Options Description CPU InformationAllows the system to re-attempt the Boot Sequence after a Redirection after boot Memory Information Screen CPU Information Screen Integrated Devices Screen Default Power Interface Acpi 3.0b specification Take effect after the system rebootsThis field does not have user-selectable settings Default Take effect after the system reboots MAC Address System Security Screen Serial Communication Screen Start-up Password using the System Password option and cannot beDisabled at system start-up by pressing CtrlEnter When set to On with Pre-boot Measurements, the system Disabled, the button can only turn on system power When set to Yes, all the contents of the TPM are clearedSystem, power is turned off immediately after the power Button is enabled in the System Setup program. When Using the System Password System and Setup Password FeaturesExit Screen Assigning a System Password Type your password and press Enter Using Your System Password to Secure Your SystemType your password and press CtrlEnter Assigning a Setup Password Using the Setup Password Operating With a Setup Password Enabled Disabling a Forgotten Password Entering the BMC Setup Module Baseboard Management Controller ConfigurationBMC Setup Module Options Using the System Setup Program Recommended Tools Installing System Components Inside the System Inside the System Installing System Components Control panel Front BezelRemoving the Front Bezel Hot-pluggable fans SAS backplane Slimline optical drive Replacing the Front Bezel Opening and Closing the System Closing the System Opening the System Alignment J hooks Hard Drives Removing a Drive Blank Before You Begin Installing a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Hot-Plug Hard Drive Replace the front bezel, if it was removed in step Replacing a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Sata hard drive Installing System Components Sata hard-drive Hole labels Installing System Components Removing a Power Supply Power Supplies Power-supply handle Replacing a Power Supply Removing a System Fan Removing the Power Supply BlankInstalling the Power Supply Blank System Fans Fan Replacing a Cooling Fan Shroud pivots Cooling shroud Release latch Fan bracket Installing System ComponentsCooling Shroud Removing the Cooling Shroud Fan Brackets Installing the Cooling ShroudRemoving the Fan Bracket Tabs Replacing the Fan Bracket Removing the Cable Retention Bracket Cable Routing Chassis slots Tab Installing the Cable Retention Bracket SAS Controller Daughter Card Installing a SAS Controller Daughter Card Chassis slots ConnectorsRelease tab Backplane Sasa and Sasb SAS controller SAS backplane a Inch x4 backplane Configuring the Boot DeviceSAS Controller Daughter Card Cabling Guidelines Removing a SAS Controller Daughter Card Installing an Expansion Card Expansion Card Installation GuidelinesExpansion Cards Installing System Components Removing an Expansion Card Card-edge connector Expansion card Removing the Expansion-Card Cage Expansion-Card Cage Release latches Lift the cage straight up to clear the chassis. See Figure Drac Card and Cables Installing the Drac Card and CablesReplacing the Expansion-Card Cage Retention standoff hole Drac card Filler plug DRAC-card cables Removing the Drac Card and Cables Removing the Optical Drive Optical Drive and Cable Optical -drive tray Optical drive Installing the Optical Drive System fans 18. Sata Cable Routing in the PowerVault DL2000 Removing the Optical Drive Cable Installing the Optical Drive Cable System Memory General Memory Module Installation Guidelines100 101 Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring Support 102 Installing Memory Modules 103 19. Installing and Removing a Memory Module Removing Memory Modules 105 Activating the Integrated NIC TOEProcessors Removing a Processor 106 Retention lever latch 107 Unpack the new processor Installing a ProcessorZIF socket Socket key 109 Close the processor shield. See Figure Replacing the System Battery System Battery 111 Negative side of battery connector Removing the Left Expansion-Card Riser Board Expansion-Card Riser Boards 113 Installing the Left Riser Board Removing the Central Riser Board 115 Installing the Central Riser BoardSystem board socket Removing the Sideplane Board Sideplane Board Guides Backplane connector Pins Installing System Components 25. Sideplane Removal and Installation Sideplane board SAS Backplane Board Installing the Sideplane BoardRemoving the SAS Backplane Board 119 SAS backplane board Securing slots Securing tabs Installing the SAS Backplane Board 121 Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure 123 Installing the Control Panel Assembly Removing the System Board System Board Service-only Procedure 125 System board System-board securing tabs 126 127 Installing the System Board 128 Start-Up Routine Safety First-For You and Your System129 Checking the Equipment Troubleshooting IRQ Assignment Conflicts130 131 Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faulty Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions133 Troubleshooting a USB Device Troubleshooting a Serial I/O Device 135 NIC cannot communicate with network Troubleshooting a NIC Liquid spilled on the system Excessive humidity Troubleshooting a Wet System137 Troubleshooting the System Battery Troubleshooting a Damaged SystemSystem was dropped or damaged Action Troubleshooting Your System Troubleshooting Power Supplies139 Troubleshooting System Cooling Problems 141 Troubleshooting a Fan Troubleshooting System Memory 143 Troubleshooting an Optical Drive Try using a different CD or DVD that you know works properly Troubleshooting an External Scsi Tape Drive 145 Troubleshooting a Hard Drive 147 Troubleshooting a SAS Controller Daughter Card 148 149 Troubleshooting Expansion Cards Troubleshooting the Microprocessors 151 Troubleshooting Your System System Diagnostics Features Using Server Administrator Diagnostics As the system boots, press F10 during Post When to Use the System DiagnosticsRunning the System Diagnostics System Diagnostics Testing Options 155 Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results System Board Jumpers System Board Jumpers Jumpers and Connectors System Board Jumper Settings Jumper SettingDescription System Board Connectors158 159 ConnectorDell Remote Access Control Drac card Sata B connector Jumpers and Connectors 160 Drive 2 SASDRV2 Drive 3 SASDRV3 SAS Backplane Board ConnectorsDrive 0 SASDRV0 Tape drive power connector 161 Expansion-Card Riser-Board Components and PCI Buses Sideplane Board Connectors162 163 Slot 3 PCIe x4 lane width Pin guide System board connector Disabling a Forgotten Password 165 166 167 Contacting DellGetting Help 168 Amperes AC Alternating current 169 Celsius 170 ESD Electrostatic discharge Glossary 171 172 173 174 175 176 177 System diskette See bootable diskette Glossary System memory See RAM 178TCP/IP Transmission Control Protocol/Internet Protocol 179 180 Index 181 182 183 184 Post 185 186 TOE 187 188