Troubleshooting IRQ Assignment Conflicts | Dell DL2000 specs

Start-Up Routine	129
Checking the Equipment	130
Troubleshooting IRQ Assignment Conflicts . . . .	130
Troubleshooting External Connections	131
Troubleshooting the Video Subsystem	131
Troubleshooting the Keyboard	132
Troubleshooting the Mouse	133
Troubleshooting Basic I/O Functions	133
Troubleshooting a Serial I/O Device	134
Troubleshooting a USB Device	134
Troubleshooting a NIC	136
Troubleshooting a Wet System	137
Troubleshooting a Damaged System	138
Troubleshooting the System Battery	138
Troubleshooting Power Supplies	139
Troubleshooting System Cooling Problems	140
Troubleshooting a Fan	141
Troubleshooting System Memory	142
Troubleshooting an Optical Drive	143
Troubleshooting an External SCSI Tape Drive	144
Troubleshooting a Hard Drive	146
Troubleshooting a SAS Controller Daughter Card . . .	147
Troubleshooting Expansion Cards	149
Troubleshooting the Microprocessors	150

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Contents

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Dell DL2000 Troubleshooting IRQ Assignment Conflicts, Troubleshooting External Connections, Troubleshooting the Keyboard

Contents

Dell PowerVault DL2000 September Contents Responding to Error Messages Using the System Setup Program Entering the BMC Setup Module BMC Setup Module OptionsMemory Information Screen Integrated Devices Screen Serial Communication Screen Removing the Fan Bracket Replacing the Fan Bracket Installing a Sata Hard Drive Into a SataRemoving the Cooling Shroud Installing the Cooling Shroud General Memory Module Installation Non-Optimal Memory ConfigurationsInstalling Memory Modules Memory Mirroring Support Safety First-For You and Your System Contents Activating the Integrated NIC TOE 105108 110 Troubleshooting IRQ Assignment Conflicts Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting the Keyboard Disabling a Forgotten Password 164 153157 157 Glossary Other Information You May Need About Your System Accessing System Features During Startup Ctrl+D Front-Panel Features and IndicatorsKeystrokes for Accessing System Features Description Ctrl+S Power button System power is on Before the power is turned off. IfImmediately after the power button is Using the end of a paper clip Hard-Drive Indicator Codes Hard-Drive Indicators Drive-status indicator green Amber Back-Panel Features and Indicators Seconds, and off six seconds Power Indicator Codes Connecting External DevicesVideo connector Dell remote access controller optional NIC Indicator Codes Power supply faultPower supply AC line status LCD Status Messages E1000 Call Support E1114 Temp AmbientE1116 Temp Memory E12nn Xx PwrGd E1310 RPM Fan ## E1313 FanRedundancy E1410 E1414 ThermtripE1418 Presence E141F CPU Protocol E1420 CPU Bus PerrE1421 CPU Init E1422 CPU Machine E1620 PS # Input RangeE1624 E1710 Channel E1810 HDD ## Fault E1712PCI Serr Slot E1714 Unknown Err Config E1811 HDD ## RbldAbrt E1812 HDD ## E2011 Mem Config E2013 Shadow BiosController E2017 Timer Fail E2018 Prog Timer E2020 CPU Config E201EE2021 Memory Population Disable Crd # E2111 SBE LogE2112 Mem Spare Crd # Dimm ## Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Memory disabled Configuration doesUpdate Remote Configuration Installed Dimm pairs must beMatched in size Speed, Reset failed Error IncorrectInstalled in pairs Diskette drive n Error Memory Remote AccessError Has been disabled Manufacturing mode DetectedMembist failure Following No boot device No boot sector onNo timer tick Been disabled by Width Error Width Error Slot nError Embedded Error Slot n PCI Bios failed to Read fault Update attemptSeek error Requested sector Setup program AmountSystem memory has Changed Timer chip counter Code update loadedRAID error Failed Unsupported CPU Configuration is Starting in slot Write faultWrite fault on Current memory Diagnostics Messages Alert Messages Entering the System Setup Program Responding to Error Messages System Setup Options Using the System Setup ProgramMain Screen Esc Main System Setup Program Screen System Setup Program Options Description CPU Information Allows the system to re-attempt the Boot Sequence after aRedirection after boot Password on Memory Information Screen CPU Information Screen Integrated Devices Screen Take effect after the system reboots This field does not have user-selectable settingsDefault Take effect after the system reboots MAC Address Default Power Interface Acpi 3.0b specification Serial Communication Screen System Security Screen Password using the System Password option and cannot be Disabled at system start-up by pressing CtrlEnterWhen set to On with Pre-boot Measurements, the system Start-up When set to Yes, all the contents of the TPM are cleared System, power is turned off immediately after the powerButton is enabled in the System Setup program. When Disabled, the button can only turn on system power Exit Screen System and Setup Password FeaturesUsing the System Password Assigning a System Password Type your password and press CtrlEnter Using Your System Password to Secure Your SystemType your password and press Enter Using the Setup Password Assigning a Setup Password Disabling a Forgotten Password Operating With a Setup Password Enabled BMC Setup Module Options Baseboard Management Controller ConfigurationEntering the BMC Setup Module Using the System Setup Program Installing System Components Recommended Tools Inside the System Installing System Components Inside the System Front Bezel Removing the Front BezelHot-pluggable fans SAS backplane Slimline optical drive Control panel Opening and Closing the System Replacing the Front Bezel Opening the System Closing the System Hard Drives Alignment J hooks Before You Begin Removing a Drive Blank Removing a Hot-Plug Hard Drive Installing a Drive BlankInstalling a Hot-Plug Hard Drive Replace the front bezel, if it was removed in step Removing a Hard Drive From a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive CarrierReplacing a Hard-Drive Carrier Sata hard drive Installing System Components Hole labels Installing System Components Sata hard-drive Power Supplies Removing a Power Supply Replacing a Power Supply Power-supply handle Removing the Power Supply Blank Installing the Power Supply BlankSystem Fans Removing a System Fan Replacing a Cooling Fan Fan Fan bracket Installing System Components Cooling ShroudRemoving the Cooling Shroud Shroud pivots Cooling shroud Release latch Removing the Fan Bracket Installing the Cooling ShroudFan Brackets Replacing the Fan Bracket Tabs Cable Routing Removing the Cable Retention Bracket Installing the Cable Retention Bracket Chassis slots Tab Installing a SAS Controller Daughter Card SAS Controller Daughter Card Connectors Release tabBackplane Sasa and Sasb Chassis slots Configuring the Boot Device SAS Controller Daughter Card Cabling GuidelinesRemoving a SAS Controller Daughter Card SAS controller SAS backplane a Inch x4 backplane Expansion Cards Expansion Card Installation GuidelinesInstalling an Expansion Card Installing System Components Card-edge connector Expansion card Removing an Expansion Card Expansion-Card Cage Removing the Expansion-Card Cage Lift the cage straight up to clear the chassis. See Figure Release latches Replacing the Expansion-Card Cage Installing the Drac Card and CablesDrac Card and Cables DRAC-card cables Retention standoff hole Drac card Filler plug Removing the Drac Card and Cables Optical Drive and Cable Removing the Optical Drive Installing the Optical Drive Optical -drive tray Optical drive 18. Sata Cable Routing in the PowerVault DL2000 System fans Installing the Optical Drive Cable Removing the Optical Drive Cable 100 General Memory Module Installation GuidelinesSystem Memory Non-Optimal Memory Configurations Memory Sparing SupportMemory Mirroring Support 101 Installing Memory Modules 102 19. Installing and Removing a Memory Module 103 Removing Memory Modules Activating the Integrated NIC TOE ProcessorsRemoving a Processor 105 106 107 Retention lever latch ZIF socket Socket key Installing a ProcessorUnpack the new processor Close the processor shield. See Figure 109 System Battery Replacing the System Battery Negative side of battery connector 111 Expansion-Card Riser Boards Removing the Left Expansion-Card Riser Board Installing the Left Riser Board 113 Removing the Central Riser Board System board socket Installing the Central Riser Board115 Sideplane Board Removing the Sideplane Board 25. Sideplane Removal and Installation Sideplane board Guides Backplane connector Pins Installing System Components Removing the SAS Backplane Board Installing the Sideplane BoardSAS Backplane Board 119 Installing the SAS Backplane Board SAS backplane board Securing slots Securing tabs 121 Control Panel Assembly Service-only Procedure Removing the Control Panel Assembly Installing the Control Panel Assembly 123 System Board Service-only Procedure Removing the System Board 125 126 System board System-board securing tabs Installing the System Board 127 128 129 Safety First-For You and Your SystemStart-Up Routine 130 Troubleshooting IRQ Assignment ConflictsChecking the Equipment Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty 131 Troubleshooting the Keyboard 133 Troubleshooting Basic I/O FunctionsTroubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB Device 135 Troubleshooting a NIC NIC cannot communicate with network 137 Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged SystemTroubleshooting the System Battery 139 Troubleshooting Power SuppliesAction Troubleshooting Your System Troubleshooting System Cooling Problems Troubleshooting a Fan 141 Troubleshooting System Memory Troubleshooting an Optical Drive 143 Troubleshooting an External Scsi Tape Drive Try using a different CD or DVD that you know works properly 145 Troubleshooting a Hard Drive Troubleshooting a SAS Controller Daughter Card 147 148 Troubleshooting Expansion Cards 149 Troubleshooting the Microprocessors 151 Troubleshooting Your System Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options As the system boots, press F10 during Post Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 155 Viewing Information and Results System Board Jumpers Jumpers and Connectors System Board Jumpers 158 System Board ConnectorsSystem Board Jumper Settings Jumper SettingDescription Connector Dell Remote Access Control Drac cardSata B connector Jumpers and Connectors 159 160 SAS Backplane Board Connectors Drive 0 SASDRV0 Tape drive power connector161 Drive 2 SASDRV2 Drive 3 SASDRV3 162 Sideplane Board ConnectorsExpansion-Card Riser-Board Components and PCI Buses Slot 3 PCIe x4 lane width Pin guide System board connector 163 Disabling a Forgotten Password 165 166 Getting Help Contacting Dell167 168 169 Amperes AC Alternating current 170 Celsius 171 ESD Electrostatic discharge Glossary 172 173 174 175 176 System diskette See bootable diskette Glossary 177 TCP/IP Transmission Control Protocol/Internet Protocol 178System memory See RAM 179 180 181 Index 182 183 Post 184 185 TOE 186 187 188