3Open the system. See "Opening and Closing the System" on page 66.
4Ensure that each processor and heat sink are properly installed. See "Processors" on page 105.
5Close the system. See "Opening and Closing the System" on page 66.
6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7Run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9Open the system. See "Opening and Closing the System" on page 66.
10Remove processor 2, leaving only processor 1 installed. See "Processors" on page 105.
To locate the processors, see Figure
If only one processor is installed, see "Getting Help" on page 167.
11Close the system. See "Opening and Closing the System" on page 66.
12Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13Run the appropriate online diagnostic test.
If the tests complete successfully, go to step 19.
14Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15Open the system. See "Opening and Closing the System" on page 66.
16Replace processor 1 with another processor of the same capacity. See "Processors" on page 105.
17Close the system. See "Opening and Closing the System" on page 66.
18Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1. See "Getting Help" on page 167.
19Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
Troubleshooting Your System