TROUBLESHOOTING

1.The printer does not operate when power is turned on.

START

Does the

printer beep No before it dies?

Yes

Is the

No

AC input voltage

 

normal?

 

 

Yes

 

 

 

 

 

 

Has fuse F1

Yes

on the C204 power

 

supply board blown?

 

Check Table 5-1, Error

Codes.

Use the correct AC voltage.

Replace the fuse F1 and disconnect CN2, CN3, and CN4 on the C204 power supply Board.

No

No

Measure the output voltage from the C 204 power supply board.

Is the

No

output voltage

 

normal?

 

 

Yes

 

 

 

 

 

 

Is the problem fixed?

Yes

END

 

Reconnect CN2,

 

 

 

 

 

 

CN3, and CN4

 

 

 

 

 

 

and turn on the

 

 

 

 

When you

 

printer.

 

No

 

 

 

 

 

turn on power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

again, does the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

new fuse also

 

 

 

 

 

 

 

blow?

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the C204 power supply board.

Check all motors, solenoid, printhead, and drivers using a multimeter.

Are they

No

within normal

 

range?

 

 

Yes

 

 

 

 

 

 

 

 

 

Replace the C204 MAIN board,

C204 DRV board, and/or

C204 DRV-B board.

Is the

No

 

 

 

fault corrected?

 

 

 

 

 

 

 

 

 

Yes

 

See Section 5.3 to

 

 

 

 

 

repair the printer

 

 

 

mechanism.

 

 

 

 

 

 

 

 

 

 

Retest

Replace bad motor, solenoid, or printhead. If driver also is bad, replace at the same time.

No

Is the

 

fault corrected?

 

Yes

 

END

END

Rev. B

5-5

Page 179
Image 179
Epson DFX-8500 service manual Printer does not operate when power is turned on, Start