|
|
| TROUBLESHOOTING | |
| Table |
|
| |
Symptom | Cause | Checkpoint |
| Solution |
The RF motor | The parallelism value | Check whether the carriage moves |
| Perform the |
does not operate. | is incorrect. | smoothly when moved manually. |
| parallelism |
|
| (Check that foreign objects are not |
| adjustment, as |
|
| lodged in the printer mechanism.) |
| described in Section |
|
|
|
| 4.1.5. |
The RF motor | The RF motor is | Check the coil resistance of the RF |
| Replace the RF |
does not operate. | defective. | motor. (It should be about 150 ohms + |
| motor. |
|
| 10 %.) |
|
|
The PG motor | The backlash value is | Check whether the carriage guide shaft |
| Loosen the 2 screws |
does not operate. | incorrect. | rotates smoothly when rotated |
| securing the PG |
|
| manually. |
| motor to the left side |
|
|
|
| frame. Then adjust |
|
|
|
| the backlash |
|
|
|
| between the PG |
|
|
|
| motor pinion gear |
|
|
|
| and the carriage |
|
|
|
| guide shaft gear, as |
|
|
|
| described in Chapter |
|
|
|
| 4, Adjustments. |
| The PG encoder | Check the output signal of the PG |
| Replace the PG |
| sensor is defective | encoder sensor. (Refer to Table |
| encoder sensor. |
| The encoder plate is | Check whether the encoder plate is |
| Replace the PG |
| defective. | broken or stained. |
| motor or clean the |
|
|
|
| encoder plate. |
| The PG home sensor | Check the continuity of the sensor. |
| Replace the PG |
| is defective | (Check the status of the two micro |
| home sensor (micro |
|
| switches.), |
| switch type). |
| The PG motor is | Check the coil resistance of the PG |
| Replace the PG |
| defective. | motor. (It should be about 250 ohms + |
| motor. |
|
| 18 ohms.) |
|
|
Printing continues | The front, rear, or top | Check the PE sensor. |
| Replace the PE |
past the end of | PE sensor is |
|
| sensor. |
the paper. | defective. |
|
|
|
When paper jams, | The paper jam sensor | Check the paper jam sensor. |
| Replace the paper |
the printer does | is defective. |
|
| jam sensor. |
not beep. |
|
|
|
|
Ribbon Jam error | Ribbon jam sensor is | Check the ribbon jam sensor. |
| Replace the ribbon |
occurs even the | defective. |
|
| jam sensor. |
ribbon is fed |
|
|
|
|
correctly. |
|
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|
Rev. B |