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| TROUBLESHOOTING | |
| Table | ||
Symptom | Cause | Checkpoint | Solution |
The head fan | IC1 on the C204 | Observe the PG motor phase signal at | Replace IC1. |
operation is | MAIN board is | pins 163 (FANA) and 164 (FANAX) of |
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abnormal. | defective. | IC1. |
|
| Q10 or Q11 on the | Observe the head fan phase drive | Replace Q10 or |
| C204 MAIN board is | voltage level for pins 25 (HFANA) and | Q11. |
| defective. | 17 (HFANB) of CN1. (The normal |
|
|
| voltage is approximately 37 VDC.) |
|
The PG motor | IC1 on the C204 | Observe the PG motor phase signal at | Replace IC1. |
operates | MAIN board is | pins 10 (PGA), 12 (PGB), 14 (PGAX), |
|
abnormally. | defective. | and 13 (PGBX) of IC1. |
|
| The common | Check the collector voltage of Q11. | Replace Q10 or |
| switching transistor on |
| Q11. |
| the C204 DRV board |
|
|
| is defective. |
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| The phase switching | For transistors Q12 - Q15, observe the | if there is no output |
| transistor on the C204 | output signal (collector). | signal, replace the |
| DRV board is |
| abnormal transistor. |
| defective. |
|
|
| Fuse F2 on the C204 | Check if fuse F2 is defective. | Replace F2. |
| DRV board is |
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|
| defective. |
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| The PG sensor is | Observe the PG sensor output signal at | Replace the PG |
| defective. | pins 35 (PGENCA) and 34 (PGENCB) | sensor. |
|
| of CN14. |
|
| The PG home | Observe the PG HP sensor signal level | Replace the PG |
| position sensor is | for pin 36 (PGHOME) of CN14. | home position |
| defective. | (PG home = LOW level; other = HIGH | sensor. |
|
| level.) |
|
The plunger is | Fuse F3 is defective | Check if fuse F3 is defective. | Replace F3. |
defective. |
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| IC1 on the C204 | When paper is loaded into the printer, | Replace IC1. |
| MAIN board is | look at the switching signal at pins 16 |
|
| defective. | (PLP) and 17 (PLN)of IC1. |
|
| Plunger drive | Observe the Q31 collector voltage at | Replace Q31, Q30, |
| transistor on the C204 | paper loading. | or Q32. |
| DRV board is |
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| defective. |
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Rev. B |