Message | Explanation or recommended action |
RAM DISK FILE | The RAM disk is full. |
SYSTEM IS FULL | 1. Delete files and then try again, or turn the printer power off, and then turn the printer power |
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To enter menus press | on to delete all files on the device. (Use Device Storage Manager in HP Web Jetadmin or |
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| another software utility to delete the files. (See the HP Web Jetadmin software Help for |
| more information.) |
| 2. If the message persists, increase the size of the RAM disk. Change the RAM disk size on |
| the System Setup submenu (on the Configure Device menu) at the printer control panel. |
| See the description of the RAM disk menu items in “System Setup submenu” on page 162. |
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RAM DISK IS | The RAM disk is protected, and no new files can be written to it. |
WRITE PROTECTED | Use the Device Storage Manager in HP Web Jetadmin to disable the write protection. |
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To enter menus press |
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REPLACE CARTRIDGE | The REPLACE CARTRIDGE message appears in one of the following situations. Depending on how |
For help press | the printer has been configured, it will either continue to print or stop. (See “CARTRIDGE LOW” |
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| The print cartridge has run out of toner. |
| If CARTRIDGE OUT is set to CONTINUE (in the System Setup submenu of the Configure |
| Device menu), the printer continues printing without interaction until the cartridge |
| reaches the end of drum life. HP does not guarantee print quality after the REPLACE |
| CARTRIDGE message is first displayed. Replace the print cartridge as soon as possible. |
| (See “Ordering information” on page 17.) The REPLACE CARTRIDGE message appears |
| until you replace the print cartridge. |
If CARTRIDGE OUT is set to STOP, the printer stops printing until you replace the print cartridge or resume printing by pressing SELECT for each print job. The printer can continue printing (without interaction) until the cartridge reaches the end of drum life, but HP does not guarantee print quality after the REPLACE CARTRIDGE message is displayed. Replace the print cartridge as soon as possible. (See “Ordering information” on
page 17.)
The print cartridge has reached the end of its drum life. You must replace the print cartridge immediately. No override is possible, even if toner remains in the cartridge. This situation occurs to protect the printer.
See “Cartridge Low and Cartridge Out conditions” on page 82 for details about how to configure printer response to toner messages.
SIZE MISMATCH | The tray indicated is loaded with a different size of paper than the size configured for the tray. |
TRAY [XX]= [SIZE] | Load the tray with the size configured for the tray. |
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For help press | Make sure that the guides are positioned correctly in the tray, and then make sure that the |
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| knob is set correctly to Standard or Custom. |
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STANDARD BIN FULL | The top (standard) output bin is full and needs to be emptied. |
Remove all paper from bin |
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STAPLER LOW ON STAPLES Fewer than 70 staples remain in the optional stapler/stacker staple cartridge. Printing continues
For help press 
until the cartridge runs out of staples, and the STAPLER OUT OF STAPLES message appears on the printer control panel display.
Replace the staple cartridge. For information about replacing the staple cartridge, see “Loading staples” on page 41. For information about ordering a new staple cartridge, see “Ordering information” on page 17.
STAPLER OUT OF | STAPLES | The stapler in the optional stapler/stacker is out of staples. The printer behavior depends on how |
For help press |
| STAPLES OUT is configured. (See “Output Setup submenu” on page 164.) |
If STAPLES OUT=STOP, the printer stops printing until you refill the stapler or press Select. This is the default setting.
If STAPLES OUT=CONTINUE, printing continues, but the job will not be stapled.
Replace the staple cartridge. For information about refilling the stapler, see “Loading staples” on page 41. For information about ordering a new staple cartridge, see “Ordering information” on page 21.
TOO MANY PAGES IN JOB TO | The maximum number of sheets the stapler can staple is 15. The print job finishes printing but |
STAPLE | will not be stapled. |
ENWW | Understanding printer messages 119 |