Clearing jams from the optional stacker or stapler/stacker . . . . . . . . 106 Solving repeated paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Understanding printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Mopy disk error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Understanding accessory lights for the stacker and stapler/stacker . . . . 122 Accessory lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Replacing accessories or accessory components. . . . . . . . . . . . . . . 123 Correcting print-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Determining printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Troubleshooting flowchart for Macintosh users . . . . . . . . . . . . . . . . . 136 Selecting an alternate PPD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Troubleshooting the optional hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Troubleshooting PS errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Communicating with an optional HP Jetdirect print server . . . . . . . . . . . 141

5 Service and support

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Contacting HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Getting support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Obtaining extended service and support . . . . . . . . . . . . . . . . . . . . . . 145 Contacting the HP fraud hotline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . 147 Limited warranty for print-cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 HP software license terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Appendix A Control panel menus

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Understanding the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Retrieve Job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Paper Handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Configure Device menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Printing submenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 PCL submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Print Quality submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 System Setup submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Output Setup submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 I/O submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Resets submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Appendix B Printer memory and expansion

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Checking memory installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Saving resources (permanent resources) . . . . . . . . . . . . . . . . . . . . . . . . 172 Installing EIO cards or mass storage devices . . . . . . . . . . . . . . . . . . . . . 173

ENWW

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HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Service and support
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4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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