Manuals / HP / Computer Equipment / Printer

HP 4300dtns, 4200dtns Obtaining extended service and support, Contacting the HP fraud hotline

Models: 4300dtn 4200tn 4200n 4200dtnsl 4200dtn 4200dtns 4300dtns

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A message appears on the printer control panel display indicating that the printer has detected a non-HP print cartridge.

Obtaining extended service and support

You can obtain extended service agreements or support packs for your HP product.

HP service agreements

To obtain an HP service agreement, visit http://www.hp.com. In the Select a country/region field at the top, select your country/region and click the Support block. You can also contact your HP-authorized dealer.

HP SupportPacks

The HP SupportPack is a packaged service agreement that upgrades your basic HP LaserJet product warranty (1 year) and extends coverage up to 5 years.

HP SupportPacks are sold by HP resellers and are available in either a shrink-wrap version for a 3-year service package only (register with HP to activate this service) or an electronic version for a 1-, 2-, 3-, 4-, or 5-year service package (register by fax or on the Internet).

For ordering and pricing details, as well as other HP printer support services, contact your local HP reseller or visit the HP website at http://www.hp.com/go/printerservices for more information.

Contacting the HP fraud hotline

Call the HP fraud hotline when you install an HP LaserJet print cartridge and a printer message says the cartridge is a non-HP cartridge. HP will help determine if the product is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP one if you notice the following issues:

You are experiencing a high number of problems with the print cartridge.

￿The print cartridge does not look like it usually does (for example, the pull tab or the box is different).

￿In the United States: Call toll-free at 1-877-219-3183.

Outside the United States: You can call collect. Dial the operator and ask to place a collect call to the telephone number 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks your language is not available, a language line interpreter will connect approximately one minute after the beginning of the call. The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline.

ENWW

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HP 4300dtns Obtaining extended service and support, Contacting the HP fraud hotline, HP service agreements HP SupportPacks
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4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.