3 Can you print from a program?

YES

 

 

Go to step 4.

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

The job will not print.

 

A PS error page or list of commands prints.

 

 

 

 

 

 

￿

If the job will not print, and a message appears on the printer control

￿

The printer might have received a nonstandard

panel display, see “Understanding printer messages” on page 109.

PS code. On the System Setup submenu (on the

Using the computer, check to see if the printer has been paused. Press

Configure Device menu) at the printer control

PAUSE/RESUME to continue.

panel, set PERSONALITY=PS for this print job only.

If the printer is on a network, check that you are printing to the correct

After the job has printed, return the setting to

AUTO. (See “PERSONALITY” on page 162.)

printer. To verify that it is not a network problem, connect the computer

￿

directly to the printer with a parallel cable, change the port to LPT1,

 

Make sure that the print job is a PS job, and that

and try to print.

 

 

you are using the PS driver.

￿

Check the interface cable connections. Disconnect and reconnect the

￿

The printer might have received PS code

cable at the computer and the printer.

although it is set to PCL. On the System Setup

 

Test the cable by trying it on another computer.

submenu (on the Configure Device menu), set

 

PERSONALITY=AUTO. (See “PERSONALITY” on

￿If you are using a parallel connection, make sure that the cable is

￿

 

￿

IfIEEEthe-printer1284 compliant.is on a network, print a configuration page. (See

page 162.)

￿“Configuration page” on page 83.) If an HP Jetdirect print server is installed, the Jetdirect page will print with the configuration page. Check the Jetdirect page to verify in the Protocol Information section that server and node name match the names in the printer driver.

To verify that it is not a computer problem, print from another computer

￿(if possible).

Make sure that the print job is being sent to the correct port (LPT1 or

￿network printer port, for example).

Check that you are using the proper printer driver. (See “Select the

￿right printer driver for your needs” on page 30.)

Reinstall the printer driver. (See the getting started [start] guide.)

￿Check that the computer port is configured and working properly. (Try connecting another printer to that port and printing.)

If printing with the PS driver, on the Printing submenu (on the

￿Configure Device menu) at the printer control panel, set PRINT PS ERRORS=ON, and then print the job again. (See “PRINT PS ERRORS” on page 158.) If an error page prints, see the instructions in the next column.

On the System Setup submenu (on the Configure Device menu) at the

￿printer control panel, make sure that PERSONALITY=AUTO. (See “PERSONALITY” on page 162.)

You might be missing a printer message that could help you solve the

￿problem. On the System Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. (See “CLEARABLE WARNINGS” on page 163 and “AUTO CONTINUE” on page 163.) Then, print the job again.

ENWW

Determining printer problems 133

Page 134 Page 136
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Image 135
HP 4300dtn Can you print from a program?, Panel display, see Understanding printer messages on, Auto . See Personality on
Page 134 Page 136

4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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