Contacting HP

This section provides information regarding how to contact HP to obtain product support (using the Internet or telephone) or to obtain additional service and extended support. It also contains information for contacting the HP fraud hotline if you suspect that the HP supply you purchased is not a genuine HP supply.

Getting support

This section provides information for getting support from HP by using HP websites or by telephone.

Technical support websites

Support specifically for the http://www.hp.com/support/lj4200 or

HP LaserJet 4200 series or http://www.hp.com/support/lj4300

4300 series printer Answers to frequently asked questions for your specific printer

HP Customer Care Online Printer drivers, support documentation, and answers to frequently asked questions

Parts

Parts information

http://www.hp.com

Select your country/region in the Select a country/region field located at the top, right corner of the page. Then select the Support block.

http://www.hp.com/hps/parts

Telephone support

HP provides free telephone support during the product warranty period. When you call, you will be connected to a responsive team waiting to help you. For the number you should call in your country/region, see the support sheet that came in the box with your product. Before calling, have the following information available:

Product name (for example, HP LaserJet 4300).

Product serial number (found on the inside edge of the printer, under the top cover).

The date of purchase of your product and a description of the problem you are experiencing.

￿A printed configuration page. (See “Configuration page” on page 83.) Before you call, try these basic troubleshooting measures:

Test your software installation. Attempt to print a test page from your program.

Try reinstalling the software.

￿If reinstalling the software does not correct the problem, see the Readme file on the CD-ROM that came in the printer box, or call the telephone number for your country/region listed on the support sheet that came in the printer box.

You can also find answers to frequently asked questions at the following websites:

http://www.hp.com/support/lj4200 or http://www.hp.com/support/lj4300.

￿

144 5 Service and support

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HP 4200tn, 4300dtns, 4200n, 4200dtnsl manual Contacting HP, Getting support, Technical support websites, Telephone support
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4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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