Manuals / HP / Computer Equipment / Printer

HP 4300dtns, 4200dtns, 4200n Managing and maintaining the printer, Replacing the stapler unit on

Models: 4300dtn 4200tn 4200n 4200dtnsl 4200dtn 4200dtns 4300dtns

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3 Managing and maintaining the printer

Overview

This section explains how to manage and maintain the printer. “Using the embedded Web server” on page 76 “Managing the print cartridge” on page 80 “Configuring e-mail alerts” on page 79

“Checking the printer configuration” on page 83 “Cleaning the printer” on page 87

“Cleaning the fuser” on page 89 (cleaning manually or automatically) “Performing preventative maintenance” on page 91

“Replacing the stapler unit” on page 92

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HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Managing and maintaining the printer, Replacing the stapler unit on

Contents

Use Page Use Copyright information Contents Overview Clearing jams Managing and maintaining the printerService and support Index Setting up the printer Where to look for informationAccessory guides Using the printerUser guide Online HelpOverview Printer basicsSee RIP Once on Printer features and benefitsModels 80 MB RAM MB RAM MHz processor Megahertz MHz processorBe installed Connecting to networks or additional devicesOptional tray and feeder units can be installed Two EIO enhanced input/output slots forMB RAM, expandable up to 416 MB Printer configurationsOne 100-sheet tray and two 500-sheet trays For network connection friendFront view, tray 1 open Printer parts and locationsRear view Front view, tray 1 closed678 Accessories and suppliesMoving the printer Locking and unlocking optional accessoriesOrdering information Ordering through service or support providersOrdering directly through the embedded Web server To order directly through the embedded Web serverPart numbers Ordering directly through the printer softwareTo order directly through the printer software Details linkMemory module Sdram Dimm dual inlineFlash Dimm Font DimmHP LaserJet 4200/4300 series Printer maintenance kitPrint cartridges Part number Description or use Where availableHP LaserJet paper HP LaserJet Soft Gloss paperHP Office recycled paper HP Office paperHP Premium Choice LaserJet paper HP’s brightest LaserJet paper. ExpectHP LaserJet tough paper HP Printing paperHP LaserJet transparencies Control panel lights Control panel layoutButton Function Using the printer Help ? systemControl panel buttons To print a control panel menu map To change a control panel settingPrinting and changing control panel menus Light Meaning for accessory Accessory lightsPrinter software Windows 95, 98, Me Windows NT Windows 2000, XP Mac OS Printer driversOperating system PCL 6 PCL 5e PPDs Select the right printer driver for your needs Network administratorsSoftware for Windows-based computers Printer driver Help Gain access to the Windows printer driverPPDs Software for Macintosh computersPDEs HP LaserJet UtilityEnww HP Jetdirect Printer Installer for Unix Printing tasks Printing to the top standard output bin Selecting the output binPrinting to the optional stacker or stapler/stacker Printing to the rear output binTray 1 duplex All other trays duplex Sided Orientation of paper when a stapler is installedTray 1 single-sided All other trays Single-sided To select the stapler in the software Mac Stapling documentsTo select the stapler in the software Windows To select the stapler at the control panel To load staples Loading staplesTo load tray Loading traysLoading tray To load tray 2 or an optional 500-sheet tray Loading tray 2 or an optional 500-sheet trayEnww To load an optional 1,500-sheet tray Loading an optional 1,500-sheet trayUnderstanding tray order Selecting which tray is used for printingCustomizing tray 1 operation Setting ExplanationSIZE=ANY on the Paper Handling menu Paper locking trays onTo print by type and size of paper Printing by type and size of paper locking traysSupported types of paper on Customizing tray 1 operation onManual Feed Prompt on Manually feeding paper from traySelecting the correct fuser mode Printing envelopes To load envelopes in tray Loading envelopes in trayFeeding envelopes automatically optional envelope feeder To install the optional envelope feeder Installing the optional envelope feederTo remove the optional envelope feeder Removing the optional envelope feederTo load envelopes in the optional envelope feeder FeederPrinting special paper Do not Printing labelsOutput bin on Printing transparencies Single-sided Printing letterhead, prepunched, or preprinted paperOn paper with a special finish on Orientation for trayPrinting on paper with a special finish Tray Minimum size Maximum size Supported weights Weight and sizesPrinting small sizes, custom sizes, or heavy paper Guidelines for heavy paperFront edge Feed short Edge first Side edge Setting custom paper sizesTo set custom paper sizes Printing both sides of paper optional duplexer Optional duplexer installed Optional duplexer removedGuidelines for printing both sides of paper All other trays Orientation of paper for duplexingTray Long-edge portrait Layout options for printing both sides of paperLong-edge landscape Are read continuously from top to bottomSaving printer setup information Quick Sets Using printer driver featuresCollating mopying Fit toPrinting a watermark Printing on a different first Quick copying a job Using job-storage featuresTo print copies of a stored job Memory. See Ordering information onProofing and holding a job Deleting a quick copy jobTo delete a quick copy job To print the remaining copies of a held jobPrinting a private job Deleting a held jobTo delete a held job To specify a private jobTo delete a private job Deleting a private jobDeleting a stored job Storing a print jobTo store a print job To print a stored jobReplacing the stapler unit on Managing and maintaining the printerUpdating embedded Web servers for multiple printers Using the embedded Web serverGaining access to the embedded Web server Information pages Viewing embedded Web server pagesSettings pages For See the following section Configuring e-mail alertsManaging the print cartridge To check the supply level using the printer software To check the supply level using the embedded Web serverTo check the supply levels in HP Web Jetadmin Checking the supply levelWhen the cartridge is out of toner or drum life When the cartridge is low on tonerPrint-cartridge interaction shaking Cartridge Low and Cartridge Out conditionsConfiguration Checking the printer configurationMenu map To print a menu mapUsing the embedded Web server on To print a configuration page at the control panelSupplies status Supplies statusTo print a supplies status page at the control panel Programs, see Selecting PCL 6 and PCL 5e fonts on PS or PCL font listTo print a PS or PCL font list Do not use ammonia-based cleaners on or around the printer Cleaning the printerTo clean the inside of the printer Cleaning the inside of the printerTo run the cleaning page manually Cleaning the fuserRunning the cleaning page manually To run the cleaning page automatically Running the cleaning page automaticallyOr Supplies status page on page 85 for details Performing preventative maintenanceTo reset the maintenance-kit counter To remove and replace the stapler unit Replacing the stapler unitRemoving and replacing the stapler unit Replacing the stapler unit 94 3 Managing and maintaining the printer Determining printer problems on Correcting print-quality problems onClearing jams on Understanding printerJam locations Clearing jamsTo clear jams from the top-cover and print-cartridge areas Clearing jams from the top-cover and print-cartridge areasEnww To clear jams from the optional envelope feeder To clear jams from tray 2 or an optional 500-sheet tray Clearing jams from the traysTo clear jams from tray To clear jams from the optional 1,500-sheet tray To clear jams from the optional duplexer Clearing jams from the optional duplexerTo clear jams from the output areas Clearing jams from the output areasTo clear jams from the fuser area Clearing jams from the fuser areaEnww Clearing jams from the optional stacker or stapler/stacker To clear staple jams from the optional stapler/stacker If paper jams occur frequently, try the following Clean the printer. See Cleaning the printer onSolving repeated paper jams If a message persists Using the printer online Help systemUnderstanding printer messages Explanation or recommended action Control panel messagesMessage Control panel. See Paper Handling menu on Was installed. See Part numbers onMessage Explanation or recommended action With the air sensor or power supply Dimm that caused the errorAlternates with To resolve problems with the power supply Printing error occurredSupport on Changed. See Configuration page onGetting support on Devices on Card or mass storage device optional hard disk on Configuration page at the control panel onTray 2 or an optional 500-sheet tray on Or mass storage device optional hard disk onEnvelope size Load the correct size in the feeder HP Web Jetadmin software Help for more informationTo select one Flash Dimm is fullTray, see Loading trays on Size in Configure Device menu onRemove paper. See Clearing jams from the fuser area on Contacting the HP fraud hotline onRAM Disk File System is Full Description of Tray 1 Type on SeeInstalling EIO cards or mass storage devices on Mopy disk error messagesDisk error Number Error description Solution Light Explanation and solution Accessory lightsReplacing accessories or accessory components Correcting print-quality problems Specks Light print partialLight print entire Dropouts Specifications onLines Gray backgroundLoose toner Toner smearRepeating defects Also see Loose toner onMisformed characters Repeating imageSkew Curl or waveVertical white lines Wrinkles or creasesTire tracks White spots on blackBlurred print Scattered linesTroubleshooting flowchart Determining printer problemsDoes the control panel display read READY? Macintosh users onSee Configuration page on Can you print a configuration page?Cartridge Troubleshooting flowchart again Printer control panel displayPanel display, see Understanding printer messages on Can you print from a program?Auto . See Personality on Right printer driver for your needs onGo to Correcting print-quality problems on Check that you are using the proper printerDoes the job print as expected? Go to stepGo to Understanding Printer messages on OS 9 or Print Center Troubleshooting flowchart for Macintosh usersIf the Chooser or Print Chooser OS 9 or Print Center OSBackground on Select PrintBackground Printing See Selecting an alternate PPD on HP LaserJet Utility onRenaming the printer Selecting an alternate PPDClick Select PPD CenterPrinter does not Troubleshooting the optional hard diskOptional hard disk needs to be replaced Optional hard diskConfiguration page on Troubleshooting PS errorsCommunicating with an optional HP Jetdirect print server 142 4 Problem solving Ordering parts and supplies IntroductionParts Related documentation and softwareGetting support Contacting HPTechnical support websites Telephone supportContacting the HP fraud hotline Obtaining extended service and supportHP service agreements HP SupportPacks Warranty information HP Product Duration of Warranty Hewlett-Packard limited warranty statementGuidelines for repacking the printer Limited warranty for print-cartridge lifeInstalling memory on What Needs to be DONE? Attach a separate sheet if necessary Service information formHP software license terms Understanding the menus Control panel menusValues Explanation Retrieve Job menuInformation menu Configuration onInformation, see Supplies status page on More information, see PS or PCL font list onOperation on Paper Handling menuWhere N is the number of the tray Currently loaded in the specified tray, where N isThis item appears only if an optional tray is installed Optional feeder device that is installedSets the measurement of the length of the paper After the Y Dimension value is selected, a summaryMeasurement from front to back in the tray Screen appears. This screen contains feedback thatPrinting submenu Configure Device menuPCL submenu Print Quality submenu On page 130 and Blurred print on Quality papers. See Scattered lines onBlurred print on page 130. HP recommends Cleaning page manually on Running the cleaning page manually onPowersave on System Setup submenuOut conditions on For more information, see Cartridge Low and CartridgeControl panel on Output Setup submenuPrinter control panel, see To select the stapler at Submenu Maintenance on page 91 . To order the printer Resets submenuMaintenance kit, see Ordering information on System Setup submenu onService menu Diagnostics menuEnww Printer memory and expansion To install memory Installing memoryInstalling memory Saving resources permanent resources Checking memory installationTo check memory installation To install EIO cards or mass storage devices Installing EIO cards or mass storage devicesEnww PCL 6 and PCL 5e Commands can be used to change printer default settingsLowercase l Uppercase O Number one Understanding PCL 6 and PCL 5e printer command syntaxCombining escape sequences Entering escape characters Symbol set Point sizeSelecting PCL 6 and PCL 5e fonts DOS program Entry What appearsOthers Function Command Options # Common PCL 6 and PCL 5e printer commandsCursor Paper specifications on Printer specifications on SpecificationsPaper specifications By 9.0 inch 20 to 28 lb Envelope 176 by 250 mm Supported sizes and weights of paperBy 8.7 inch 75 to 105 g/m2 Envelope 162 by 229 mm Envelopes Tray 1 supported sizes and weights 176 by 250 mm By 9.8 inch 110 by 220 mm Envelopes By 8.7 inch 20 to 28 lb162 by 229 mm By 9.0 inch Stapler part of stapler/stacker only4 Stacker or stacker part of stapler/stacker onlySymptom Problem with paper Solution Guidelines for using paperPrint-quality problems on page 124 Supported types of paperTypes of thermography 100 Paper weight equivalence tableTransparencies LabelsLabel construction To print transparencies, see Printing transparencies onEnvelopes Card stock guidelines Card stock and heavy paperCard stock construction Physical dimensions Printer specificationsElectrical specifications Printer weight without print cartridgeEnvironmental specifications Acoustic emissions General specificationsDeclared per ISO Description HP LaserJetEnww FCC regulations Regulatory informationEnvironmental product stewardship program Paper Material Safety Data Sheet For more informationMaterial restrictions Returns Non-U.S. returnsCanadian DOC regulations Declarations of ConformityDeclaration of Conformity EMI statement Korea Vcci statement Japan Safety statementsLaser safety statement U.S Luokan 1 laserlaite Klass 1 Laser Apparat Laser statement FinlandVaroitus VarningIndex Enww Enww See also trays Enww Enww 160 Part numbers Printing on Troubleshooting 133 Enww Enww Unix Enww Enww Page Copyright 2002 Hewlett-Packard Company

3 Managing and maintaining the printer

Overview

￿“Replacing the stapler unit” on page 92

ENWW

“Replacing the stapler unit” on page 92