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Clearing jams from the top-cover and print-cartridge areas

Clear paper jams that occur during the printing process using this procedure.

To clear jams from the top-cover and print-cartridge areas

1Open the top cover and remove the print cartridge.

CAUTION

To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

2Use the green handle to lift the paper-access plate.

3Slowly pull the jammed paper out of the printer. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area. (See “Clearing jams from the trays” on page 100.)

Note

Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the printer after a few pages are printed.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

4Open tray 1 and remove the entrance cover. If paper is present, remove it.

5Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it.

ENWW

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HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Clearing jams from the top-cover and print-cartridge areas

4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

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