Determining printer problems, Macintosh users on

Determining printer problems

Troubleshooting flowchart

If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

If you cannot resolve the problem after following the suggestions in this guide, contact an HP authorized service or support provider. (See “Contacting HP” on page 144.)

Note	Macintosh users: For more troubleshooting information, see “Troubleshooting flowchart for
	Macintosh users” on page 136.

1 Does the control panel display read READY?

YES

Go to step 2.

The display is blank,

The display is blank, but

The display is in the

The display shows

A message other than

and the printer fan is

the printer fan is on.

wrong language.

garbled or unfamiliar

READY appears on the

off.

characters.

printer control panel

display.

Check the power

Press a printer control

Turn the printer

Make sure that the

Go to

cord connections

panel button to see if

power off. Hold down

desired language

“Understanding

and the power

the printer responds.

SELECT (

) while

is selected at the

printer messages”

switch.

Turn the printer power

turning the printer

printer control

on page 109.

Plug the printer

off, and then turn the

power on until all

panel.

into a different

printer power on.

three lights stay on.

Turn the printer

outlet.

Then, press SELECT

power off, and then

Check that the

(

). Press UP

turn the printer

power supplied to

ARROW (

) or DOWN

power on.

the printer is

ARROW (

) to scroll

steady, and meets

through the available

printer

languages. Press

SELECT (

) to save

specifications.

the desired language

(See “Electrical

as the new default.

specifications” on

page 194.)

ENWW	Determining printer problems 131

4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

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In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.

HP 4300dtns, 4200dtns Determining printer problems, Troubleshooting flowchart, Macintosh users on

Models: 4300dtn 4200tn 4200n 4200dtnsl 4200dtn 4200dtns 4300dtns