Control panel messages

Message

Explanation or recommended action

10.00.00SUPPLIES MEMORY The printer is unable to read the electronic information (e-label) on the print cartridge so that the

ERROR

printer can keep track of the page count for the print cartridge.

or

 

Open the top cover, remove the print cartridge, and reinstall it.

10.10.00 SUPPLIES MEMORY

￿Install a new HP print cartridge.

ERROR

 

 

 

 

For help press

 

 

 

 

 

 

13.XX.YY DUPLEX

There was an error while the printer was duplexing.

JOB INTERRUPTED

 

Remove the number of sheets indicated on the printer control panel display and press

 

￿

For help press

SELECT (

). The printer should print the job correctly.

alternates with

 

 

 

Discard top sheet and

 

 

 

press

 

 

 

or alternates with

 

 

 

 

Discard top 2 sheets and

 

 

 

 

press

 

 

 

 

 

 

13.XX.YY JAM IN TOP COVER

Paper has jammed in the top-cover area of the printer.

AREA

1.

Open the top cover.

 

For help press

2.

Clear all paper from the area. If necessary, remove and reinstall the print cartridge.

alternates with

3.

If the message persists, check for paper in all other areas.

 

Check under print

CAUTION

 

 

cartridge

 

 

 

 

 

 

 

Ensure that all jammed paper is removed before closing the cover or tray. Open and close the

 

top cover to clear the message. See “Clearing jams” on page 96 for more information.

 

 

13.XX.YY JAM [LOCATION]

Paper has either jammed in the printer or has been caught in a tray or accessory.

For help press

1. Open the tray indicated by the message.

 

alternates with

2. Clear all paper from the area. If necessary, remove the print cartridge, duplexer, trays,

Then open and close top

 

stacker, or stapler/stacker accessory.

cover

3. If the message persists, check for paper in all other areas.

 

 

CAUTION

 

 

 

Ensure that all jammed paper is removed before closing the cover or tray. Open and close the

 

top cover to clear the message. See “Clearing jams” on page 96 for more information.

 

 

20 INSUFFICIENT MEMORY

The printer received more data than can fit in its available memory. You might have tried to

For help press

transfer too many macros, soft fonts, or complex graphics.

alternates with

 

Press SELECT (

) to print the transferred data (some data might be lost), then simplify the

 

print job or install additional memory. (See “Printer memory and expansion” on page 169.)

To continue press

 

 

 

 

 

 

 

21 PAGE TOO COMPLEX

The data (dense text, rules, raster or vector graphics) sent to the printer was too complex.

For help press

￿

Press SELECT (

) to print the transferred data. (Some data might be lost.)

alternates with

 

 

 

 

To continue press

 

 

 

 

 

 

22 EIO [X] BUFFER OVERFLOW

Too much data was sent to the EIO card in the specified slot [X]. An improper communications

To continue press

protocol might be in use.

￿

 

 

 

1.Press SELECT ( ) to clear the message. (The job will not be printed.)

2.Check the host configuration.

110 4 Problem solving

ENWW

Page 111 Page 113
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Image 112
HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Control panel messages, Message, Explanation or recommended action
Page 111 Page 113

4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

The HP 4300 series and 4200 series printers are workhorses designed for busy office environments, providing reliable printing solutions with advanced features geared towards enhancing productivity. Both series are known for their speed, quality, and efficiency, making them ideal for high-volume printing tasks.

The HP 4300dtns model stands out with its ability to handle complex print jobs with ease. It offers fast print speeds up to 50 pages per minute (ppm) and a first page out time as fast as 8.5 seconds. This printer supports a variety of media sizes and types, including letter, legal, and executive sizes, which increases its versatility in printing solutions. It comes with an impressive standard paper capacity of 600 sheets, expandable to 1,600 sheets with additional trays.

On the other hand, the HP 4200 series, which includes models such as the 4200dtn, 4200dtnl, and 4200n, is equally impressive and caters to different levels of office printing needs. The 4200dtn features a duplexing capability, allowing for automatic double-sided printing, which not only saves paper but also reduces costs. The print speed across the 4200 series is similar, reaching up to 45 ppm, and these printers are designed to provide consistent and professional-quality prints.

All models are equipped with HP's FastRes printing technology, providing sharp, clear text and graphics. They utilize a high-performance processor and ample memory to efficiently handle large documents, making them suitable for print-intensive environments. The intuitive control panel and user-friendly interface simplify navigation, allowing users to easily monitor print tasks and settings.

In terms of connectivity, both series support USB, parallel, and Ethernet interfaces, enabling seamless integration into networked environments. They are also compatible with HP's Universal Print Driver, allowing for simplified printer management across multiple devices.

Durability is a key characteristic of these printers, built to handle the rigors of daily office use. HP's comprehensive security features help protect sensitive documents and safeguard the printer from unauthorized access.

In summary, the HP 4300dtns, 4200dtns, 4200dtn, 4200dtnsl, and 4200n printers provide high-performance printing solutions designed for efficiency, reliability, and quality, making them excellent choices for any business looking to enhance their document workflow.
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