Item | Explanation |
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A text listing of PS commands | The printer control panel PERSONALITY=AUTO setting might have been confused by a |
prints instead of your PS printing | nonstandard PS code. Check the PERSONALITY setting (on the System Setup submenu of the |
job. | Configure Device menu) to see if it is set to PS or PCL. (See “PERSONALITY” on page 162.) |
| If it is set to PCL, set it to PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print job |
| only. When the job has printed, return the setting to AUTO. |
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The job prints in Courier (the | The requested font is not available in the printer or is not present on the disk. Use a font |
default font) instead of the font | download utility to download the desired font. |
you requested. | Fonts downloaded to memory are lost if the printer power is turned off. They are also lost if |
| |
| Resource Saving is not used and a personality switch is performed to print a PCL job. Disk |
| fonts are not affected by PCL jobs or by turning the printer power off. |
| Print a PS Font Page to verify that the font is available. (See “PS or PCL font list” on page 86.) |
| If a disk font appears to be missing, it might be because a software utility was used to delete |
| the font, because the disk was |
| Print a configuration page to verify that the disk drive is installed and functioning correctly. (See |
| |
| Print a file folder to help identify available fonts. (See “Information menu” on page 153.) |
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A page fails to print. | Set PRINT PS ERRORS=ON (in the System Setup submenu of the Device Configuration menu). |
| (See “PERSONALITY” on page 162.) Then, send the job again to print a PS error page. |
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A PS error page prints. | Make sure that the print job is a PS job. |
| Check to see whether your software expected you to send a setup or PS header file to the |
| printer. |
| Check the printer setup in your program to make sure that the printer is selected. |
| Check cable connections to ensure that they are secure. |
| Simplify the graphic. |
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The printer pulls paper from the | Use the information in “Selecting which tray is used for printing” on page 46 to change the tray |
wrong tray. | being used. |
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140 4 Problem solving | ENWW |