Understanding accessory lights for the stacker and stapler/stacker

The following table lists accessory (such as the stacker or stapler/stacker) errors reported by the accessory lights and on the printer control panel display.

Accessory lights

Light

Explanation and solution

Solid green

 

The accessory is receiving power and is ready.

 

￿

The stapler is low on staples. STAPLER LOW ON STAPLES appears on the

 

 

printer control panel display. (See “STAPLER LOW ON STAPLES” on

 

 

page 119.)

 

￿

The number of pages in the job exceeds the 15-page limit for stapling. TOO

 

MANY PAGES IN JOB TO STAPLE appears on the printer control panel

 

display. (See “TOO MANY PAGES IN JOB TO STAPLE” on page 119.)

 

The job contains different paper sizes. DIFFERENT PAPER SIZES IN JOB

 

appears on the printer control panel display. (See “DIFFERENT PAPER

 

SIZES IN JOB” on page 115.)

 

 

 

Solid amber

￿

The accessory is experiencing a hardware malfunction. 66.XY.ZZ OUTPUT

 

DEVICE FAILURE appears on the printer control panel display. (See

 

 

“66.XY.ZZ OUTPUT DEVICE FAILURE” on page 113.)

 

 

 

Blinking amber

￿

The accessory has a staple jam. 13.XX.YY JAM IN STAPLER appears on the

 

printer control panel display. (See “13.XX.YY JAM [LOCATION]” on

 

￿

page 110.)

 

The accessory has a paper jam, or a sheet needs to be removed from the

 

unit, even if the sheet is not jammed. 13.XX.YY JAM IN OUTPUT DEVICE

 

appears on the printer control panel display. (See “13.XX.YY JAM

 

￿

[LOCATION]” on page 110.)

 

The bin is full. OPTIONAL BIN 1 FULL appears on the printer control panel

 

display. (See “OPTIONAL BIN 1 FULL” on page 118.)

 

￿

The stapler is out of staples. STAPLER OUT OF STAPLES appears on the

 

printer control panel display. (See “STAPLER OUT OF STAPLES” on

 

page 119.)

 

The bin is in the up position. LOWER THE OPTIONAL BIN appears on the

 

￿

printer control panel display. (See “LOWER THE OPTIONAL BIN” on

 

page 117.)

 

￿

The jam-access door is open. OUTPUT PAPER PATH OPEN appears on the

 

printer control panel display. (See “OUTPUT PAPER PATH OPEN” on

 

page 118.)

 

￿

The stapler unit is open. OUTPUT PAPER PATH OPEN appears on the printer

 

control panel display. (See “OUTPUT PAPER PATH OPEN” on page 118.)

Off

￿

The printer might be in PowerSave mode. Press any button on the printer

 

control panel.

 

The accessory is not receiving power. Turn the printer power off. Check

 

￿

that the accessory is properly seated on and connected to the printer,

 

without any gaps between the printer and the accessory. Turn the printer

 

power on.

 

￿

The accessory might have been disconnected and reconnected while the

 

printer power was on. 66.00.15 EXTERNAL DEVICE FAILURE appears on the

 

￿

printer control panel display. (See “66.00.15 EXTERNAL DEVICE

 

FAILURE” on page 113.)

 

The job might have stalled between the printer and the accessory.

 

PROCESSING JOB appears on the printer control panel display. (See

 

￿

“PROCESSING JOB” on page 118.) Turn the printer power off, and then

 

turn the printer power on.

 

 

122 4 Problem solving

ENWW

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HP 4300dtns, 4200n, 4200dtnsl, 4200tn manual Accessory lights, Light Explanation and solution
Page 123 Page 125

4300dtn, 4200tn, 4200n, 4200dtnsl, 4200dtn specifications

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