Toshiba Release 4.0 manual Overview of IP Gateway users, Before creating IP Gateway users

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Dial any user’s extension directly, without an access code.

See local users and remote users listed together in the Client’s Users view, Place Call To dialog box, and all other places where a list of users appears.

nSelect any user when placing a call, transferring a call or creating a conference call.

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Search for any user in the dial-by-name directory.

Forward calls to any extension, or include any extension in a routing list.

From the users’ perspective, IP Gateway users appear identical to local users (of the type User), except that IP Gateway users’ hook states do not appear in the Client’s Users view.

By connecting two Servers over a private IP network and unifying them with IP Gateway users, you can effectively double the number of stations your Strata CS system supports.

Overview of IP Gateway users

An IP Gateway user is a special type of user that you create to mirror a user on the remote Server. For each user on the remote Server, you create an IP Gateway user on the local Server. For example, if the remote Server has a user named Pete Storpin, you would create a user of the type IP Gateway named Pete Storpin on the local Server that points to the remote user.

The administrator on the remote Server performs the same action, creating an IP Gateway user on the remote Server to mirror each User on your Server.

When a local user (of the type User) dials an IP Gateway user’s extension, behind the scenes the IP Gateway user automatically forwards the call over your Server’s Internet-to-Centrex/PBX Extension dialing service to the matching user on the remote Server.

Before creating IP Gateway users

To create an IP Gateway user, you must have already done the following on each Server:

nCreated an IP Gateway to point to the remote Server. See “Creating an IP Gateway” on page 13-9.

nCreated an Internet-to-Centrex/PBX Extension dialing service that connects to the remote Server’s internal dial tone. See “Calling Strata CS extensions on the remote Server” on page 13-13.

nMade sure that no extensions on one Server conflict with extensions on the other. To avoid conflicts, you might have all the extensions on one Server begin with 1, while all the extensions on the other Server begin with 2.

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