Toshiba Release 4.0 manual Defining business hours and holidays, Business Hours

nAll Strata CS Administrators. Notifications go to all Strata CS users with Administrator permissions who have e-mail notification turned on. This is the default setting.

nE-mail address(es). Type the e-mail addresses of users whom you want to receive notifications, separated by semicolons.

Business Hours

Click Business Hours to schedule specific Strata CS behavior for particular hours and on specific dates.

Your settings are used by Strata CS to schedule the following:

nTransfers and greetings. See “Scheduling transfers and greetings” on page 9-14.

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E-mail and pager notifications. See “Scheduling notifications” on

page 6-19.

Business hours and holidays for call rules. See “Defining business hours and holidays” on page 4-5.

Strata CS uses the following categories to define business hours and holidays:

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Work days and work hours for each work day

Full or partial holidays

Custom work days, hours, and dates

Strata CS includes a default set of business hours that you can customize. You can create as many sets of business hours as you need. For example, you can create a set of business hours for the company as a whole, and then create additional sets of business hours for individual departments, shifts, and so forth.

Note: When you define business hours and holidays, you can type dates and times in most formats. Your entries are converted to a standard format that is based on your Windows regional settings.

Defining business hours and holidays

Business hours and holidays are used by Strata CS to schedule transfers and greetings, notifications, and call rules.

CHAPTER 4. DEFINING SYSTEM SETTINGS 4-5

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