Toshiba Release 4.0 manual Calling Strata CS from H.323 terminals such as Net Meeting

IP addresses are dialed with each part of the IP number separated by an asterisk

(*). For example, dialing 71 123*45*67*89 calls the PC running NetMeeting at the IP address 123.45.67.89.

Calling Strata CS from H.323 terminals such as Net Meeting

Depending on how your Strata CS Internet span and company firewall is configured, Strata CS can receive calls from any H.323 terminal such as Net Meeting.

1.Configure your firewall to allow access to the IP address of one or more Strata CS Internet spans.

2.In the Strata CS Administrator, edit the Strata CS Internet span to allow incoming calls.

3.Optionally, do one of the following:

n Send Internet calls to the desired user, auto attendant, or IVR Plug-in.

n Assign DID numbers to any user, auto attendant, or IVR Plug-in that you want to allow H.323 terminals to call directly.

Note: For the purpose of receiving Internet calls, you can give users DID numbers in Strata CS only. You do not need to order DID service from your telephone company.

Internet trunks behave almost identically to regular trunks, including providing inbound caller ID and direct inward dialing (DID). Internet calls are routed and processed just like regular calls to ACD workgroups, routing lists, and so forth.

Note that the name of the Strata CS system is displayed when Net Meeting calls Strata CS. To change the name, edit the following registry key:

HKLM\Software\Toshiba\Strata CS\Company

13-4 STRATA CS ADMINISTRATOR MANUAL

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