Toshiba Release 4.0 manual Scheduling notifications

nSend a page for urgent messages only. The user receives a page whenever a voice message marked urgent arrives.

In the Page using field, select the dialing service that you want Strata CS to use to dial the user’s pager.

In the Dial Sequence field, enter the dial string for the pager, including the phone number of the paging service and the pager's PIN if required. The dial string can contain any touch tone digit (0-9, *, #). You can enter commas to indicate 1-second pauses in the dial sequence.

You can also use the following special characters to add information to the page:

nI or i sends the caller ID number (for an external call) or Strata CS extension (for an internal call).

n

n

E or e sends the Strata CS extension that the caller dialed.

L or l sends the length of the voice message in seconds.

For example, the dial sequence 18007771000,,,1245983#E causes Strata CS to dial the paging service, pause for 3 seconds, enter the pager’s PIN (1245983) followed by # to indicate end-of-PIN, enter your extension (where the voice message was left), and then hang up. In this example, your pager displays only the extension number.

If users receive only the last portion of the pager data specified, there are not enough pauses between the pager number and the information. If this problem occurs, add more commas.

Note: Do not enter multiple stars (*) in a row in the pager string. Use only one star to send a dash. Multiple consecutive stars can terminate the page message.

Scheduling notifications

You can schedule notifications to occur at specific times, for example, during business hours, after business hours on work days, and so on. You can also set up custom hours. Notifications can also be scheduled in the Strata CS Client.

For information about how to set up business hours to use when scheduling notifications, see “Business Hours” on page 4-5.

Note: When you turn e-mail or pager notification on for a user, by default Strata CS sends notifications 24 hours a day, 7 days a week. If this is what you want to do, you do not need to schedule notifications.

A schedule contains individual time rules that are added together. For example, if you want a user to be notified of new voice messages during business hours and all day on holidays, you would add a time rule for “during business hours” and another time rule for “on holidays.” You (or users) can define custom time rules for even greater precision.

CHAPTER 6. MANAGING USERS AND STATIONS 6-19

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