..\Server\Settings\

TruncateRecordings

DWORD value specifying whether or not Strata CS should truncate extra silence at the end of voice message recordings.

Default is 1, specifying that silence is truncated. A value of 0 specifies that extra silence is not truncated.

UnknownCallerName

STRING value specifying the name to display in the call log when the actual caller name is unknown.

Default is “Unknown”.

UserVoxPath

STRING value specifying the path for local user voice prompts. Path string must end in a backslash.

Default is set during installation.

WaitLoopCurrentTimeout

DWORD value specifying the number of milliseconds to wait for loop current before dialing an outside number. Set this to zero to skip loop current checks when making outbound calls.

Default is 1400 milliseconds.

WrapupTime

DWORD value specifying the number of milliseconds (for an ACD workgroup) between when an agent hangs up a call and when the caller waiting the longest is notified that the agent became available.

Default is 4000 milliseconds.

Strata CS Workstation applications registry settings _________

All supported Strata CS workstation registry settings are found (or can be created) under the registry keys presented in this section. The workstation application settings are divided into those that apply to the current user (following section) and those set for the local machine (beginning on page A-9).

APPENDIX A. STRATA CS CONFIGURATION SETTINGS

A-7

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Toshiba Release 4.0 manual Strata CS Workstation applications registry settings, TruncateRecordings