Toshiba Release 4.0 Managing stations, Adding a station, Supported phones, Caller ID information

Managing stations _____________________________________

This section presents information about adding a station and about phones that are supported in Strata CS

Adding a station

To add a station to your Strata CS system

1.Using phone cable, connect the phone to the Dialogic MSI board or BCP Control Panel at the Strata CS Server computer. See Strata CS Installation & Maintenance Manual for instructions.

2.In the User’s view of the Strata CS Administrator, assign the station to a user (see “Assigning a station ID” on page 6-11).

Supported phones

Strata CS supports standard analog touchtone telephones—called 2500 sets in U.S. telephone terminology—for internal stations. Multi-line analog phones can be used, but line use indicator lights may not perform correctly on some models.

Strata CS also supports phones with caller ID displays and some phones with message waiting lights. See Chapter 5 of Strata CS Installation & Maintenance Manual for a list of supported phones.

Supporting different types of CLASS phones

Two Strata CS registry settings specify the format used to send caller ID or visual message waiting indicator information to CLASS phones. See “MSI station board settings” on page A-25 for more information.

Important: These two registry settings change the message format sent to all phones connected to the specified MSI board.

Caller ID information

Caller ID information is sent to a display phone in one of the following formats:

nSingle Data Message Format (SDMF), which sends the date, time, and 10-digit caller ID number.

nMultiple Data Message Format (MDMF), which sends the date, time, 10-digit caller ID number, and 15-digit caller name.

nUnited Kingdom message format (UK), which sends the date, time,

18-digit caller ID number, and 20-digit caller name. This information is only delivered as caller ID on call waiting, that is, when the user is on another call.

CHAPTER 6. MANAGING USERS AND STATIONS 6-43

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL