Toshiba Release 4.0 manual About the Strata CS Administrator, Linking computers and phones

About the Strata CS Administrator________________________

The Strata CS Administrator is a Microsoft Windows program that lets you configure, monitor, and manage your Strata CS system. Through the Administrator you can control the following items:

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System settings (see Chapter 4)

Trunk configuration (see Chapter 5)

User configuration and permissions (see Chapter 6)

Workgroups (see Chapter 7)

Dialing services (see Chapter 8)

Auto attendants (see Chapter 9)

System prompts (see Chapter 12)

IVR Plug-ins (see Chapter 14)

Queues (see Strata CS Call Center Administrator Guide)

This chapter describes logging on to the Administrator, using the interface of the Administrator, and performing basic actions in the Administrator.

Linking computers and phones

Strata CS runs simultaneously on two communication systems:

nYour internal telephone wiring. Connects the Strata CS Server to users’ telephones around the office.

nA Microsoft TCP/IP Local Area Network. Connects the Strata CS Server to users’ Windows PC workstations. This network is required if users will be running the Client or the Administrator on a computer other than the Server. This is the typical setup in most installations.

For information about the network and phone wiring in your office, consult the appropriate vendor. For details on configuring the network for Strata CS, see Strata CS Installation & Maintenance Manual.

2-2 STRATA CS ADMINISTRATOR MANUAL

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