6.From the Call Handling tab, click Call Forwarding. Click To another number. Under Call using, select the Internet-to-Centrex dialing service with which you connect to the remote Server. Under Number, enter the extension of the user on the remote Server.

7.Enter the rest of the user information, which governs how the Gateway user behaves on the local Server. For complete instructions on adding users, see “The General tab” on page 6-9.

8.Click OK.

Using Contact PINs with IP Gateway users

When a contact employs a Contact PIN to dial an IP Gateway user, the Contact PIN is lost when the call is transferred to the actual user on the other Server. The contact might then appear in the Call Monitor as an unknown caller.

To make sure that Contact PINs are recognized in all cases, users must duplicate their contacts on the Gateway user account. For example, if Pete Storpin has defined his wife as a contact with a PIN of 55, he must log in to his Gateway user account on the remote Server and define his wife again, using the same PIN of 55.

Note: The first time a user receives a Contact PIN call over the IP Gateway connection, the user must associate the call with the contact. Then the contact will be recognized on subsequent calls.

An easy way to duplicate contacts is to export them from the local Server’s account and import them to the remote Server’s Gateway user account. For a full description of Contact PINs, and instructions on exporting and importing contacts, see Strata CS Client User Guide.

Fine-tuning your IP connection __________________________

Strata CS’s IP Span dialog box includes a Tuning tab that you use to change any of the IPLink board parameters between IP calls. Changes you make while a call is in progress on the board will not be reflected until the call completes and a new call is initiated. See “Fine-tuning your IP connection” on page 5-24.

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STRATA CS ADMINISTRATOR MANUAL

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Toshiba Release 4.0 manual Fine-tuning your IP connection, Using Contact PINs with IP Gateway users