Toshiba Release 4.0 manual How you can use routing services

nService/Reason. The example gives the access code and name of the target dialing service for this rule. If the rule’s action was Stop, this column would list the reason for stopping.

nNotes. Comments that you enter when you create the rule.

A routing service can have many different routing rules. The routing service attempts to match the number dialed to each routing rule until it reaches the end of the routing rules or finds a rule that tells it to stop processing the number. If one or more valid dialing services are found, the routing service attempts to route the call through the first one found. If all trunks on the first dialing service are busy, the routing service tries other valid dialing services in the order that they were found until the call is placed or all valid dialing services have been tried.

Before the routing service passes the number to a dialing service, it modifies the number according to the pattern specified in New digits (the number is unchanged if New digits matches Digits dialed). The dialing service applies any prefixes, suffixes, and dialing exceptions (see pages 8-11, 8-14, and 8-22) to the modified number before the call is placed.

How you can use routing services

By setting up multiple dialing services and using a routing service, you could do any of the following:

nSet up dialing services to roll over automatically. Set up multiple routing rules that match the same type of number on the same schedule, but route to different dialing services. The routing service identifies all routing rules that match a phone number until it either encounters a stop rule for that phone number or reaches the end of the routing rules. If all trunks on the first rule’s target dialing service are busy, the second rule’s target dialing service is tried, and so on until the call is placed.

nRoute local calls and long-distance calls to different trunks. Write routing rules that identify local calls and route them to dialing services that offer the lowest cost for local calls. Write another routing rule that identifies long-distance numbers and routes them to the trunks that offer the lowest price for long distance.

nRoute long-distance calls over an Internet gateway to be made as local calls from a remote Strata CS Server. You are in the New York office. Your company also has an office in Boston. Your New York users make many calls to the Boston area code (617). You would set up an Internet-to-Phone Number dialing service named Call Through Boston that routes calls over the Strata CS Server in Boston. You would then create a routing rule that matches numbers with the 617 area code (1617Nxxxxxx) and routes the calls to the Call Through Boston dialing service.

8-30 STRATA CS ADMINISTRATOR MANUAL

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL