Customizing fax routing

To route incoming faxes to a pool of fax machines, set up a routing list for the user that points to a series of users whose stations are attached to fax machines. To handle faxes differently based on time or date, route fax calls to an auto attendant, and then schedule transfers to the appropriate users.

The Trunks view_______________________________________

Click the trunks button in the view bar to open the Trunks view.

Each trunk you add appears as a row in the view. The following table show the information that appears for each trunk.

Column

Description

 

 

 

 

Number

Port number on the Dialogic board associated

 

with this trunk.

 

 

Type

Type of trunk: Analog, Robbed Bit T1, Internet, or

 

ISDN/CAS E1/T1.

 

 

Inbound

If checked, this trunk is used for inbound calls.

 

 

Outbound

If checked, this trunk is used for outbound calls.

 

 

Retrieve DID

If checked, Strata CS retrieves Direct Inward Dial

 

digits from calls coming in on this trunk.

 

 

Centrex

If checked, indicates a Centrex trunk.

 

 

 

 

5-8

STRATA CS ADMINISTRATOR MANUAL

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Page 68
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Toshiba Release 4.0 manual Trunks view, Customizing fax routing