Toshiba Release 4.0 manual Setting up digit collection on an analog trunk

nCalls are sent to. Select the auto attendant, user or IVR Plug-in that answers all inbound voice calls on this trunk. If you change the target by time of day, send the calls to an auto attendant and define the appropriate scheduled transfer action.

nFaxes are sent to. Select the auto attendant, user or IVR Plug-in that answers all inbound fax calls on this trunk. See “Setting up fax routing” on page 5-7 for more information.

nRetrieve DID digits from this analog line. Check this box to collect DID digits on the line. When checked, Strata CS routes inbound calls directly to the user, auto attendant, or IVR Plug-in associated with the DID number. See “Setting up digit collection on an analog trunk” on page 5-11 for more information.

nAllow outbound calls. Check this box if the trunk is used for outbound calls.

nRegistered for least cost routing. This feature is not available in this version.

nCentrex/PBX transfers supported. If this is a Centrex trunk or a trunk connected to an external PBX, check the box to enable users to transfer or forward calls using only Centrex or PBX extensions. When this option is selected (and if supported by your Centrex/PBX), Strata CS can transfer or forward a call without using any Strata CS trunks.

nPre-transfer sequence. Type the keys required before transferring a call to a Centrex or PBX extension. The valid keys are 0-9, *, #, and & (Flash). The default is &.

nPost-transfer sequence. Type the keys required after Strata CS dials the pre-transfer sequence and the extension, to transfer a call to a Centrex or PBX extension. The valid keys are 0-9, *, #, and & (Flash). After the post-transfer sequence is dialed, Strata CS hangs up.

4.Click OK to add the trunk to your configuration.

Before Strata CS can use the new trunk, you must start it from the Device Monitor (see “Restarting stations or trunks” on page 11-6).

Setting up digit collection on an analog trunk

The format used to transmit ANI and DID/DNIS information on analog trunk varies with the carrier, as follows:

nFixed format. Each piece of information is always the same length. For example, DID information is typically the last four digits that the caller dialed.

CHAPTER 5. MANAGING TRUNKS AND SPANS 5-11

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