Column

Description

 

 

 

 

Span

For digital spans, the number of the span to which

 

the trunk belongs.

 

 

Name

Descriptive name assigned to the trunk.

 

 

Send calls to

Auto attendant, operator, user, or IVR Plug-in that

 

receives inbound calls on this trunk.

 

 

Send faxes to

User to whom inbound faxes on this trunk are

 

routed.

 

 

IP Address

IP address of the trunk.

 

 

Span Description

Optional information provided when the span was

 

added.

 

 

 

 

Because you can add trunks to the configuration before the physical lines are added to your system, the number of trunks shown in the trunks view may not reflect the actual number of trunks available for Strata CS’s use.

About digital and Internet spans

Strata CS represents digital and Internet trunks as a span of individual trunks, corresponding to the number of available channels. For example, a Robbed Bit T1 trunk offers 24 channels, so when you add a Robbed Bit T1 trunk, 24 individual trunks appear in the Trunks view. You can set some properties for an individual trunk in a span, and other properties for the span as a whole.

nTo set properties for an individual trunk, right-click the trunk, and then choose Open Trunk.

nTo set properties for a span as a whole, right-click a trunk in the span, and then choose Open Span.

When Strata CS dials out over a board, it reads the board configuration information that was entered when the board was installed using the Dialogic Configuration Manager (DCM). However, the Administrator does not read this information when you add or configure a digital span that uses the board. When you add a digital span, make sure that the span type matches the protocol type specified using DCM.

You cannot change a span’s type after you add it. If you create a span of the wrong type, delete the span and add a new one of the correct type.

Note: After adding Internet trunks to a span, you must restart the computer. If the trunks fail to appear, delete the span and add the span again.Then restart the computer.

CHAPTER 5. MANAGING TRUNKS AND SPANS

5-9

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Toshiba Release 4.0 manual About digital and Internet spans