Toshiba Release 4.0 manual Eliminating access code conflicts

Eliminating access code conflicts

If there are any Gateways with the same access codes as Strata CS dialing services, you must change the access codes in Quicknet. For example, if there is a Quicknet Gateway with access code 9, and 9 is the access code you dial to get an outside line in Strata CS, you must change the Quicknet Gateway’s access code to a number other than 9.

Look in the Telephone Gateways list under the Number column. If there is a conflict, right-click the Gateway and select Properties. Change the access code—the field will be called either Number or Extension, depending on the type of Gateway—and then click OK.

Transferring and handling calls with a Quicknet phone

You must make a configuration change to Quicknet in order to transfer and handle calls using Strata CS's telephone commands. After the configuration change is made, you can transfer and handle Strata CS calls just as you would from a normal phone.

The configuration change involves the Flash command. When using Strata CS from a remote phone—IP or otherwise—you must press ** instead of Flash. In order to use ** from Quicknet, you must first do the following:

1.From the Internet Switchboard menu, choose Show Advanced Features, if the advanced features are not already showing.

2.From the Internet Switchboard menu, choose Properties. The Internet Switchboard Properties dialog box opens.

3.Click the Calling tab.

APPENDIX D. USING QUICKNET AND E-TEL WITH STRATA CS D-9

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