Toshiba Release 4.0 manual Beta Document Preliminary & Confidential

2.Click Add to schedule a new action. Click Edit to modify the selected action.

3.Select the time period during which the action will occur, as follows:

n To view or change the work schedule (the hours covered by this time period), click Business Hours. For more information about setting a work schedule, see “Defining a schedule for e-mail and pager notification” on page 6-20.

n To set custom hours to handle special situations, click Custom Hours (see “Setting up custom time rules” on page 6-22 for more information).

4.Select the action to perform immediately when the auto attendant takes a call during the schedule period:

n Transfers to. Immediately transfers callers to the auto attendant, operator, user, or IVR Plug-in that handles calls during the scheduled time period.

n Plays greeting. Immediately plays a greeting during the scheduled time period. For more information, see “Using the audio controls” on page 2-10.

9-16 STRATA CS ADMINISTRATOR MANUAL

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL