Toshiba Release 4.0 manual Issues with forwarded calls on

nSee “Forwarding calls over Centrex/PBX trunks” on page 6-27 for an explanation of the Attempt Centrex/PBX Transfer field.

Note: When you forward calls to a mobile phone, make sure that you

check Prompt recipient to accept or decline call. See “Mobile phone

issues with forwarded calls” on page 6-27.

3.Under When forwarding calls to an external number, choose any of the following:

n Call number for __ seconds. Determines for how long a call rings

at the forwarded phone before proceeding to the next step on the user’s routing list (usually voice mail). If the option Prompt recipient for password or Prompt recipient to accept or decline call is checked (described below), you must allow at least 30 seconds. Otherwise the call might be sent to voice mail before the user finishes listening and responding to the prompts.

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Prompt recipient for password. If checked, the person who picks up the phone hears, “Call for <the user’s voice title>. Please connect me.” To be connected to the caller, the user must enter a valid Strata CS password. Choosing this option ensures that only users can receive their forwarded calls.

This option is used only when calls are forwarded to an external number and the user has a voice title recorded. See “Recording the new user’s voice title and greeting” on page 6-41.

Prompt recipient to accept or decline call. If checked, when the user picks up the phone, Strata CS announces the caller (“Call from”) and intended recipient (“Call for”) and offers the option to accept or decline the call. Declined calls proceed to the next step in the user’s routing list, usually voice mail.

This option is used only when forwarding calls to an external number. When forwarding to an internal extension, the user’s call screening settings are used. See “The Call Handling tab” on page 6-24.

4.Select Ignore call rules and use Standard routing list if you want to sends all of the user’s incoming calls to the forwarded phone. This setting disables the user’s call rules and uses the Standard routing list for all calls. See Strata CS Client User Guide for an explanation of routing lists and call rules.

Leaving this field unchecked keeps the user’s active routing list and call rules in effect, which means that some calls might ring elsewhere than the forwarded phone.

5.Click OK.

6-26 STRATA CS ADMINISTRATOR MANUAL

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