To play a system prompt:

1.Select the name of the prompt that you want to play.

2.Choose System Prompts > Play.

Exporting system prompt text

Select File > Import and Export to export system prompt text into a .CSV file for processing by a professional recording studio or for maintenance purposes.

Importing system prompt text

Select File > Import and Export to import system prompt text into a .CSV file that was processed by a professional recording studio or was modified.

Exporting and importing system prompt audio files

You can export a system prompt from your Server for use on another Strata CS Server. You also can import an existing sound file and use it as a system prompt. For more information, see “Importing and exporting voice files” on page 2-11.

Changing the encoding format of system prompts

Strata CS supports two .VOX file formats, µ-law format for use in the United States and Japan, and a-law format for use in other countries. When Strata CS is installed, the correct format is used based on the location of the Strata CS Server.

On rare occasions, it may be necessary to convert the voice files on a Strata CS system from one encoding format to another, for example, if you are staging a Strata CS system in one location that will be deployed in another.

To change the encoding format of all .VOX files in the system

1.Choose Tools > Shutdown Server to temporarily stop the Strata CS Server.

2.Run the utility TVConvert.exe, which is located in the directory in which the Strata CS Server was installed.

3.Choose Tools > Start Server to restart the Server.

TVConvert.exe checks the Windows NT registry for the current .VOX file format, converts all files to the other format, and updates the registry.

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STRATA CS ADMINISTRATOR MANUAL

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Toshiba Release 4.0 manual Exporting system prompt text, Importing system prompt text, To play a system prompt