Toshiba Release 4.0 manual Execute the following action

Execute the following action

In this section of the dialog box, you can specify the action to be performed with the dialed digits. You have a choice of two actions: you can either Route to pass the number to the target dialing service, or Stop to stop processing of any further routing rules that use this pattern. The action you choose is displayed in the Action column of the Routing Rules tab.

nRoute the call to another dialing service. Select to pass the number to the target dialing service.

nDialing Service. From the drop-down list, select the target dialing service for this rule. The service you select appears in the Service/Reason column of the Routing Rules tab.

nNew Number. Type the pattern that defines the number you want to pass to the target dialing service. If you do not want to change the number, use the same pattern that you entered in digits dialed. See “Defining a new number for a routing rule” on page 8-40 for more information. If you enter a pattern, it appears in the New digits column of the Routing Rules tab.

nStop processing rules. Select to prevent the routing service from looking further for rules that match the dialed number.

If no rules have matched when the stop rule is reached, or if no trunks are available from the target dialing services of the rules that matched, Strata CS plays an appropriate system prompt to the user. The available prompts include “No lines available,” “No lines available for this number,” and “Invalid number.” The name of the prompt you select is displayed in the Service/Reason column of the Routing Rules tab.

Most routing services will include stop rules. Stop rules can be used for the following purposes:

nPrevent numbers from being dialed over inappropriate trunks.

For example, create routing rules that dial 411 over the trunks that support 411, and then add a stop rule so that Strata CS does not attempt to use an inappropriate trunk from a later rule. Restrict 1800 numbers to specific trunks in the same way.

nEliminate timeouts when the user is dialing from the telephone.

For example, with 911 calls, you could create one or more routing rules for the trunks that can handle the call, and then add a stop rule for 911. The stop rule will cause Strata CS to pass 911 to a trunk immediately instead of evaluating all of the remaining rules for matches before routing the call.

nBlock calls to numbers. You can set up stop rules for 1900 numbers, for example, to prevent users from calling them.

CHAPTER 8. MANAGING OUTBOUND CALLS 8-37

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