Toshiba Release 4.0 manual Competitive Local Exchange Carrier Clec Also called Clec

for bandwidth or voice quality reasons, codecs are listed in the Strata CS Administrator in order of preference. Strata CS supports the following codecs: G.729A, G.723.1, G.711, MSGSM, ETSI-GSM.

Common Carrier The local phone company or long-distance company that provides telecommunications circuits and services to the general public. Common carriers are regulated and licensed by state or federal agencies.

See also: private carrier (p. G-20)

Competitive Local Exchange Carrier (CLEC) Also called: CLEC

A company that competes with a LEC to provide local exchange service. CLECs are allowed to buy access to the LEC network for resale, or they can build their own network.

See also: Local Exchange Carrier (LEC) (p. G-16)

Computer Telephone Integration (CTI) Also called: CTI

The integration of computers with standard telephone switches (PBX’s) to allow more sophisticated switching. For example, a switch could supply a computer with a caller ID for an incoming call. The computer could then look up the caller ID in a database and provide the switch with appropriate routing information. Computer telephone integration is just one aspect of computer telephony.

See also: caller ID (p. G-6), computer telephony (CT) (p. G-8), private branch exchange (PBX) (p. G-20), switch (p. G-24)

Computer Telephony (CT) Also called: CT

Computer technology applied to telephony. CT is an umbrella term for such diverse technologies as computer telephone integration (CTI), interactive voice response (IVR), IP telephony, PC PBXs, and fax-on-demand.

See also: computer telephone integration (CTI) (p. G-8), fax-on-demand (p. G-12), inter- active voice response (IVR) (p. G-15), IP telephony (p. G-16), PC PBX (p. G-19)

Conference Call A call that involves three or more callers.

Connection A “continuity of circuit” that enables two or more parties or devices to communicate via a phone line.

Contact A record that contains a person's name, address and/or phone number.

See also: global contact (p. G-13), personal contact (p. G-19)

Contact Manager Also called: personal information manager (PIM), PIM

A software application that stores names, addresses, phone numbers, schedules, and other personal information for contacts. Popular contact management software includes: Strata CS Client, Act!, Goldmine, and Outlook.

See also: contact (p. G-8)

GLOSS-8 STRATA CS ADMINISTRATOR MANUAL

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