Toshiba Release 4.0 manual Assigning an extension

Assigning an extension

A user’s extension is the number callers dial to reach the user. Extensions must comply with the following restrictions:

n

n

n

No longer than 5 digits

Numeric characters only

Must be unique

In addition, follow these recommendations when assigning extensions:

nAvoid extensions that begin with another extension or access code. For example, if one user is given extension 17 and another extension 177, users who dial extension 17 will experience a brief delay while Strata CS waits to see if another “7” is dialed. See “Avoiding dialing ambiguities” on page 8-8 for more information.

nAvoid extensions that begin with frequently dialed area codes—if users forget to dial an access code, they may unexpectedly dial the extension instead. For example, if 1-617 is a commonly dialed prefix for your location, do not assign extension 161.

When you create a new user, you can accept the extension suggested automatically by Strata CS or you can assign a different one. Strata CS suggests the next-highest extension number that has not yet been assigned, and it reuses extensions that have been unassigned.

By default, new extensions are assigned starting with extension 100. If you want all your extensions to start in a different range, choose Tools > Options, and then enter the Starting extension number under User auto suggestion.

Note: You can give the Operator user an extension other than the default of 0. See “Changing the Operator’s extension from 0” on page 6-5.

6-10 STRATA CS ADMINISTRATOR MANUAL

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