Toshiba Release 4.0 manual Padding extensions sent as caller ID on internal calls

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Caller ID on call waiting. Strata CS delivers caller ID information while the user is on another call, so the user can decide whether or not to accept the incoming call.

When this option is used, the first call waiting beep is a different tone than the second beep, that because the first beep is a special ADSI Alert Tone. You can change the volume of the first beep by modifying the registry key DXCH_ADSIALERT_AMPL. See “VoiceBoard channel settings” on page A-20.

Message waiting indicator. Strata CS notifies the user when a new voice message is received by activating the message waiting indicator on the user’s phone.

nStutter tone. Strata CS alerts the user to the existence of unheard messages via a stutter dial tone when the user picks up the phone.

Padding extensions sent as caller ID on internal calls

For internal calls, Strata CS passes the user's extension as caller ID. Some caller ID displays cannot handle caller ID strings of less than 10 digits. On the Phone tab, check Pad extensions when sent as Caller ID to pad the short string so the phones display extensions correctly. Choose a Padding position:

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Before extension. Pads before the extension with the padding character you select, for example, *******186.

After extension. Pads after the extension, for example, 186*******.

Setting the number of seconds to ring the phone

On the Phone tab, in Ring phone __ seconds, enter the number of seconds Strata CS rings a user’s extension before continuing with the user’s routing list or transferring to voice mail. This option can also be set in the Strata CS Client.

Note: In North America, caller ID is transmitted after the second ring. You must increase this setting for caller ID phones in North America so that there is enough time for caller ID to be displayed and read. See “Number of rings before answering a call” on page 4-3.

Sending DTMF digits to stations

Use this feature if you are integrating a third-party device with Strata CS, such as a fax server or voice mail system. For more information, see “Extending Strata CS with third-party devices” on page 14-4.

CHAPTER 6. MANAGING USERS AND STATIONS 6-29

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