Toshiba Release 4.0 manual Updating users’ mail, greeting, and disk usage totals, Moving a user

nFor users who are automatic call distribution (ACD) agents, the workgroup name to use when logging on and the password.

nThe telephone key they must use at an auto attendant to log in from a remote phone, if you have changed it from #.

nWhether they have permission to make external calls:

n

n

n

From stations

When logged in from an outside phone

In call forwarding or routing list situations

n

n

A list of any views or Options tabs in the Client that they cannot access.

Whether they can record calls in the Call Monitor.

Updating users’ mail, greeting, and disk usage totals

The Users view displays the following for each user:

n

n

Percentage of space allocated for mail storage that has been used

Percentage of space allocated for greetings and voice titles that has been used

nTotal amount of allocated disk space (in MB) that has been used

To avoid slowing the opening and scrolling of the Users view, Strata CS does not dynamically recalculate the totals at any other time. Instead, this information is recalculated once a day at 1:00 a.m. You can recalculate the totals at any time by choosing Tools > Recalculate Disk Usage.

Moving a user

Each Strata CS Client is configured to work with a specific station ID. If you move a user’s Client workstation to a different office, you must change the station ID (see “Assigning a station ID” on page 6-11).

Deleting a user

Deleting a user prevents that user from using Strata CS and removes all of the user’s voice mail files from the system (unless the voice mailbox is being shared with another user). A deleted user’s Call Log entries are left in place to maintain an accurate and complete call history on the system.

For information about deleting items in Strata CS, see “Deleting items” on page 2-9.

Note: You cannot delete the Administrator or Operator user.

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