Toshiba Release 4.0 manual Processing phone numbers received from the Client

5.If a call is placed during hours defined by the Weekdays schedule, use the least expensive carrier. The PIC code 10-10-321is added to the dialed digits before the number is passed to the T1 line dialing service.

6.This rule will be used when the call is not placed during Weekday hours. The rule uses the same target dialing service as rule 5, but it doesn’t append the PIC code.

7.This rule has a different target dialing service than the previous two. If all of the T1 line dialing service trunks are busy, this rule routes the call to the All trunks dialing service.

8.If the dialed digits match this rule, no more routing rules will be processed. With the stop rule in place, if no trunks are available from the previous rules, the routing service stops the processing of the call and plays a system prompt to the user saying that no lines are available. Without such a stop rule, the routing service would search every routing rule in the list.

9.All other numbers are passed to the T1 line dialing service unchanged.

Processing phone numbers received from the Client

The Client automatically reformats most phone numbers using the area code and country code settings of the service being used. This means, for example, that even if the user types a number as 3540600 in the Client’s Place Call To dialog box, the number would reach a routing service as (617)3540600. Phone numbers dialed from a telephone, on the other hand, reach the routing service exactly as dialed.

When the Client sends a number to a routing service, it also specifies whether or not the number must be used exactly as dialed (see Strata CS Client User Guide for information about entering a phone number by using a dialing service). If this information indicates that the number can be altered, area code and country code information is stripped from the number before the routing service processes it. Putting local numbers from the Client and the telephone into the same seven-digit form allows you to use the same routing rules for local phone numbers from both sources.

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